P/T Instructional Technology Support Specialist
About The Position
The Instructional Technology Support Specialist supports the Center for Teaching and Learning by providing instructional technology assistance, faculty training, and Learning Management System (LMS) support. The role helps faculty effectively use educational technologies, online teaching tools, and student engagement strategies to enhance teaching and learning. In collaboration with the Director of the Center for Teaching and Learning and other stakeholders, the specialist develops and delivers training resources, provides consultations, and assists faculty with technology use in online and face-to-face learning environments. This is a part-time, 12-month position classified as a Non-Affiliated Administrator.
Requirements
- Bachelor’s degree in Instructional Design, Information Technology, Computer Science, Education, Business, or a related discipline.
- At least two years of experience providing guidance, training, and instruction to employees, customers, or adult learners.
- Ability to learn new technological platforms and convey a high-level understanding to others.
- Strong communication and presentation skills, including the ability to deliver training clearly and concisely.
Nice To Haves
- Master's degree in Instructional Design, Education, Business, Information Technology, Computer Science, or a related discipline.
- Prior experience working in higher education.
- Experience using a Learning Management System (LMS), such as Canvas, Blackboard, Moodle, D2L, Pearson Learning Studio, or similar.
- Experience delivering workshops or training sessions to employees, stakeholders, or adult learners.
Responsibilities
- Provide instructional technology support and consultation to faculty regarding effective use of the College's Learning Management System and related teaching technologies.
- Develop and facilitate workshops, training sessions, and webinars on online teaching, instructional technology, accessibility, and digital learning best practices.
- Create and maintain faculty support materials, online guides, tutorials, and knowledge base resources.
- Provide first-level support and troubleshooting for faculty using instructional technology platforms, collaborating with Information Technology staff when necessary.
- Assist with onboarding and training new full-time and adjunct faculty in institutional learning technologies.
- Manage processing of subject matter expert (SME) and reviewer contracts.
- Assist in planning and delivering faculty development initiatives, workshops, and special events sponsored by the Center for Teaching and Learning.
- Collect feedback and assessment data related to training activities and instructional technology initiatives.
- Maintain current knowledge of trends and developments in educational technology, online learning, accessibility, and instructional design.
- Provide occasional evening or weekend support for faculty development programs and training events as needed.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Part-time
