Instructional Technology, Support Specialist II, Educational Media Center

Boston University•Boston, MA
•$62,525 - $81,175

About The Position

Boston University Medical Campus IT - Educational Media seeks an audio/visual and instructional technology professional to join its team. This position operates, maintains, and troubleshoots classroom technology systems and services, and provides technical support. The role also serves on multiple project teams in capacities such as Project Coordinator, Project Lead, Technical Lead, or Client Lead for events requiring long-term planning and for longitudinal projects. The position focuses on providing outstanding support to a diverse community of faculty, staff, and students. It may occasionally involve being on call, supporting a few weekend events each year, and swapping hours with colleagues to provide coverage.

Requirements

  • Audio/visual and instructional technology experience or expertise.

Responsibilities

  • Operate, maintain, and troubleshoot classroom technology systems and services.
  • Provide technical support for classroom technology systems and services.
  • Serve on project teams as a Project Coordinator, Project Lead, Technical Lead, or Client Lead.
  • Support events requiring long-term planning and longitudinal projects.
  • Provide outstanding support to faculty, staff, and students.
  • Be on call when needed and support a few weekend events each year.
  • Swap hours with colleagues as needed to provide coverage.
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