Instructional Program Manager

Saga Education•Baltimore, MD

6d•Hybrid

About The Position

Saga Education is a nonprofit leader in high-impact tutoring, dedicated to accelerating student outcomes and fostering educational excellence. We partner with states and districts to support students struggling with early literacy and 6th–12th-grade math. This role will oversee a portfolio of tutoring programs at the school level, leading and coaching Tutors and Site Coordinators to ensure high-quality program delivery. The position combines instructional coaching with program management to drive student outcomes and team performance.

Requirements

Bachelor’s degree or higher in Education or a related field.
3+ years of professional experience in a school-based or instructional leadership role (teacher coach, department head, assistant principal, principal, Site Director, Client Relationship Manager, or equivalent).
Demonstrated proficiency in high school mathematics (Algebra I, Geometry, and Algebra II) and comfort with general STEM instructional practices.
Experience working in classroom settings and supporting student learning, including in historically underserved communities.
Strong organizational and communication skills, with experience managing teams or projects across multiple locations or remotely.
Ability to effectively use and quickly adapt to a variety of technological tools and platforms.
Ability to build strong relationships with internal and external stakeholders, including school and district staff.
Valid driver’s license required for daily city-based travel to school sites.
OR Valid U.S. driver’s license required for up to 50% cross-state travel.

Responsibilities

Manage, develop, and evaluate performance of Tutors and Site Coordinators through regular coaching, feedback, and professional development.
Ensure staffing coverage and continuity of services by coordinating and executing coverage plans.
Facilitate and coordinate professional learning for tutors, supervisors, and district partners.
Drive high-quality curriculum implementation by monitoring instructional practices and supporting stakeholders.
Ensure adherence to the Saga model through hands-on monitoring, including virtual and in-person observations, site visits, and data review.
Respond to challenges and emergencies at sites in collaboration with the Program Director.
Manage site/team budgets through site requests, expense tracking and monitoring.
Manage and execute partner-facing projects for new & existing programs, coordinating across stakeholders.
Ensure accurate and timely data collection across sites and hold teams accountable for data quality.
Regularly analyze and report on data for sites and respond with targeted support plans.
Report and present site data to multiple stakeholder audiences.
Analyze and evaluate trends across data collected across all programs managed.
Oversee and elevate relationship-building efforts with key school stakeholders and Saga site teams.
Meet regularly with school key stakeholders to provide updates and gather feedback.
Foster a collaborative and inclusive team culture emphasizing accountability, continuous learning, and student-centered practices.
Collaborate in hiring initiatives for Program Staff.
Plan and coordinate cross-functionally with other Saga departments to ensure a smooth start to the program year.
Coordinate program logistics, including scheduling, calendars, and key milestones.
Lead clear, proactive communication with school partners, site teams, and tutor cohorts.
Oversee the daily collection and maintenance of accurate time and attendance records for staff.