Instructional Manager

MCGARITY CONSULTING GROUP•Chicago, IL

23h•$140,000 - $160,000•Hybrid

About The Position

The Instructional Manager is accountable for the readiness, quality, and credentialing of the instructional workforce that delivers Air Force distance learning to more than 39,000 students a year worldwide. The role owns the full faculty lifecycle: sourcing instructors who meet a demanding credential standard, carrying them through Government approval, assigning them against demand that shifts month to month, observing how they teach, assessing their performance, and keeping the records that prove all of it. This is a faculty operations role, not a curriculum role. Course and courseware development are handled separately on this program. The Instructional Manager's product is a qualified, approved, scheduled instructor in front of every class, on time, every month, for five years. The position is the company's senior on-site presence at Air University. The individual represents McGarity in scheduling and administrative meetings with Air University leadership and is the day-to-day face of the contract to the customer.

Requirements

Able to serve as a full-time W-2 employee dedicated to this program and consistently accessible to the customer during business hours.
Direct instructional oversight. Line responsibility for the management of teaching faculty or instructors and their instructional delivery. Managing instructional designers, curriculum developers, or content production teams does not meet this standard.
Hands-on experience observing live instruction in both online and in-person formats, and conducting formal assessments of instructors. Course or courseware quality review does not meet this standard.
Demonstrated capability to maintain faculty readiness against dynamic, demand-driven scheduling across a broad curriculum, at meaningful volume.
Master's degree or higher in education, instructional leadership, organizational leadership, a relevant academic discipline, or a closely related field.

Nice To Haves

Directing faculty, managing instructional delivery, and conducting quality assurance inside a military or professional military education environment, with familiarity with military academic standards, student-centered methods for military learners, and the operational rhythm of an installation.
Recruiting, training, assessing, and managing a large and varied instructional cadre.
Consistent, accurate credential verification and audit-ready qualification records.
Building and running continuing education programs for instructional staff.
Regional accreditation faculty credentialing, SACSCOC in particular, or joint professional military education accreditation standards.
Working under a performance-based services contract with defined quality levels and Government surveillance.

Responsibilities

Build and maintain a sourcing pipeline sufficient to staff demand across all curriculum areas, including surge periods
Recruit instructors from professional military education networks, retired officer and senior enlisted communities, higher education adjunct pools, and academic professional associations
Screen candidates against the published academic, military education, operational experience, and online teaching qualification standards for each curriculum area
Maintain a ready reserve of approved instructors sufficient to absorb attrition and short-notice demand
Verify academic credentials, military education completion, operational experience, and prior online teaching for every proposed instructor
Assemble credential packages and route recommended personnel through the Air Force Global College Technical Point of Contact for review by the Air University designee before any final scheduling
Maintain accreditation-aligned credential documentation, including the faculty credentialing evidence required for regional accreditation of the master's degree program
Keep credential and qualification records current and immediately producible on customer request
Receive Government demand forecasts and build the instructor assignment schedule against them
Submit proposed personnel lists for approval on the required lead times, including no less than two weeks before graduate seminar start dates
Deliver the personnel assignment and qualifications schedule no later than six business days before each start date
Manage reassignment when demand shifts, instructors withdraw, or class sizes exceed planned instructor-to-student ratios, and secure prior Government approval where ratios are exceeded
Ensure every assigned instructor has learning management system access and is operationally ready before the class start date
Observe instruction in both online and in-person formats on a recurring basis
Conduct regular, documented faculty assessments against program standards
Monitor adherence to Air University handbooks, performance standards, and professional and behavioral expectations
Identify underperformance early, document it, and execute corrective action, including removal and replacement where warranted
Address institutional effectiveness issues raised by the customer and close them out
Track continuing education and refresher training requirements across the cadre
Arrange and deliver faculty development on topics the Government designates, which may include online teaching skills, pedagogy, facilitation, online instruction tools, practice sessions, and individual coaching
Propose qualified personnel to facilitate faculty development sessions and carry them through Government approval
Ensure instructors complete initial faculty development and any further requirements the customer identifies
Prepare substantive management reporting on faculty participation, instructor performance, and corrective actions recommended or taken
Contribute faculty operations content to the monthly status report, including personnel gains, losses, and clearance and credential status
Maintain dashboards and data displays that support customer decision-making between formal reporting cycles
Represent the company in scheduling and administrative meetings with Air University and remain available to consult on programmatic adjustments requiring specialized curriculum support
Support the transition-in period, including absorbing and re-credentialing existing instructional personnel where appropriate
Supervise on-site support personnel assigned to faculty operations
Work within the program quality management plan and support Government quality assurance surveillance
Comply with installation security, operations security, information protection, and identification media requirements, and manage the same for assigned personnel
Protect Privacy Act and other sensitive information encountered in the course of faculty and student administration