Training Officer 2

Arizona Department of Administration•Phoenix, AZ

3d•$56,453•Hybrid

About The Position

The Division of Business Services - Office of Professional Development (OPD) is seeking an experienced and highly motivated individual to join our team as an Instructional Designer focusing on creating learning and training materials for DES Operations and Leadership. In this role you will design curriculum for broad functions including HR Training, Leadership Development, Professional Development, and leadership soft skills, as well as instructional material for fleet services, financial operations, procurement, and DES agency wide training. You will use your creativity and breadth of course design knowledge extensively in this role. The Instructional Designer is responsible for the development of an agency-wide training curriculum for delivery to Department employees. The position designs, develops, implements, revises, and evaluates courseware that meets both training industry and Department standards as well as any identified performance goals or business objectives. It collaborates with Department leadership regarding employee training, development, and accomplishments, and coordinates computer-based training as needed, including outreach or special events. The successful candidate will identify training needs on an ongoing basis through assessments, surveys, and meetings with work groups, consulting with systems business analysts and Department policy staff, and conduct interviews with subject matter experts (SMEs) on organizational requirements and performance measures. Additionally, they will assess present and future needs to develop educational goals and objectives, initiate related curriculum, instructor guides, reports, and correspondence, and will prepare audio and visual materials related to the assigned training areas. This position will require travel around the State to meet the needs of the Department and the Agency. The role may offer the ability to work a hybrid schedule within Arizona requiring one or more days per week in-office attendance, based upon the department's business needs and continual meeting of expected performance measures.

Requirements

Adult learning principles
Principles of employee development and training
Learning management systems
Project planning concepts and practices
Instructional design strategies and methods
Evaluations, Phillips ROI Model preferred
Nature of the learning process
Trends in employee training
Administrative and Management theory and practices
Google AI and incorporating AI in the Instructional Design process
Customer service and team building
Group dynamics and facilitation
Instructional system design, including distance learning technology
Interpersonal relations
Maintaining large volumes of information about complex programs
Problem analysis, research, and resolution
Reporting, organization, scheduling and/or tracking information
Using computer applications such as Microsoft Office Suite, Google Workspace Products, Adobe Creative Cloud Suite, Adobe Captivate, TechSmith Camtasia, and any approved technical design tools, and or products.
Plan, organize, and coordinate execution of training programs
Evaluate and improve training program materials and courses
Establish and maintain effective working relationships with individuals, groups, and representatives of diverse agencies
Adapt and maintain effectiveness when experiencing major changes in work tasks or work environment
Adjust effectively to new work structures, processes, or requirements
Learn State and Federal guidelines, policies, procedures, and rules related to Department services
Speak and write effectively
Driver’s License Requirements: Any employee operating a motor vehicle on State business must possess and retain a current, valid, class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
Must successfully pass background, reference, and MVR checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Bachelor's degree or higher in an applicable subject area such as Human Resources Development, Adult Education, Psychology, English or similar field.
One years' experience training adult learners as a full time trainer responsible for instruction and group/team facilitation.

Responsibilities

Designs, develops, and revises courses for delivery in a variety of media to all Department employees.
Uses instructional-systems design models to ensure effective training and uses training technology to develop and deliver learning products.
Identifies training needs on an ongoing basis through assessments, surveys, and meetings with work groups, consulting with systems business analysts and policy staff.
Evaluates training to assess training impact, communicates evaluation data to stakeholders, and modifies training based on evaluation data.
Researches Department policies and procedures, State and Federal guidelines, databases, legal requirements, and services, and knowledge and skills levels needed for course development.
Researches and drafts training materials.
Prepares audio and visual materials related to the assigned area.
Assesses change for present and future needs to develop educational goals and objectives.
Initiates related curriculum, instructor guides, reports, and correspondence.
Participates in meetings, special projects and/or committees as determined by the supervisor or Department management.
Performs routine administrative tasks in support of own work.
Works with technical experts in assigned area of training and assists to ensure training goals are met.
Interviews SMEs on organizational requirements and performance measures.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
Deferred compensation plan
Wellness plans
Tuition Reimbursement Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities