TRAINING OFFICER 2
About The Position
The Department of Economic Security (DES) is seeking an experienced and highly motivated Instructional Designer to create learning and training materials for DES Operations and Leadership. This role involves designing curriculum for various functions including HR Training, Leadership Development, Professional Development, and leadership soft skills, as well as instructional material for fleet services, financial operations, procurement, and agency-wide training. The Instructional Designer is responsible for the development of an agency-wide training curriculum, including designing, developing, implementing, revising, and evaluating courseware that meets industry and Department standards, as well as performance goals and business objectives. The position collaborates with Department leadership on employee training and development, and coordinates computer-based training. The successful candidate will identify training needs through assessments, surveys, and meetings, consult with business analysts and policy staff, and interview subject matter experts. They will also assess present and future needs to develop educational goals and objectives, initiate curriculum, instructor guides, reports, and correspondence, and prepare audio and visual materials. This position requires travel around the State and may offer the ability to work a hybrid schedule within Arizona.
Requirements
- Adult learning principles
- Principles of employee development and training
- Learning management systems
- Project planning concepts and practices
- Instructional design strategies and methods
- Evaluations, Phillips ROI Model preferred
- Nature of the learning process
- Trends in employee training
- Administrative and Management theory and practices
- Google AI and incorporating AI in the Instructional Design process
- Customer service and team building
- Group dynamics and facilitation
- Instructional system design, including distance learning technology
- Interpersonal relations
- Maintaining large volumes of information about complex programs
- Problem analysis, research, and resolution
- Reporting, organization, scheduling and/or tracking information
- Using computer applications such as Microsoft Office Suite, Google Workspace Products, Adobe Creative Cloud Suite, Adobe Captivate, TechSmith Camtasia, and any approved technical design tools, and or products.
- Plan, organize, and coordinate execution of training programs
- Evaluate and improve training program materials and courses
- Establish and maintain effective working relationships with individuals, groups, and representatives of diverse agencies
- Adapt and maintain effectiveness when experiencing major changes in work tasks or work environment
- Adjust effectively to new work structures, processes, or requirements
- Learn State and Federal guidelines, policies, procedures, and rules related to Department services
- Speak and write effectively
- Possess and retain a current, valid, class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
- Successfully pass background, reference, and MVR checks.
- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Nice To Haves
- Bachelor's degree or higher in an applicable subject area such as Human Resources Development, Adult Education, Psychology, English or similar field.
- One years' experience training adult learners as a full time trainer responsible for instruction and group/team facilitation.
Responsibilities
- Designs, develops, and revises courses for delivery in a variety of media to all Department employees.
- Uses instructional-systems design models to ensure effective training and uses training technology to develop and deliver learning products.
- Identifies training needs on an ongoing basis through assessments, surveys, and meetings with work groups, consulting with systems business analysts and policy staff.
- Evaluates training to assess training impact, communicates evaluation data to stakeholders, and modifies training based on evaluation data.
- Researches Department policies and procedures, State and Federal guidelines, databases, legal requirements, and services, and knowledge and skills levels needed for course development.
- Researches and drafts training materials.
- Prepares audio and visual materials related to the assigned area.
- Assesses change for present and future needs to develop educational goals and objectives.
- Initiates related curriculum, instructor guides, reports, and correspondence.
- Participates in meetings, special projects and/or committees as determined by the supervisor or Department management.
- Performs routine administrative tasks in support of own work.
- Works with technical experts in assigned area of training and assists to ensure training goals are met.
- Interviews SMEs on organizational requirements and performance measures.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
