Instructional Designer & Facilitator
About The Position
The Instructional Designer & Facilitator is a developing individual contributor within the Learning Experience department at MaryRuth's, responsible for designing, developing, and facilitating high-quality learning experiences across the organization. This role partners with subject matter experts and cross-functional stakeholders to translate complex information and business needs into clear, practical learning solutions. Balancing instructional design, content development, and facilitation, the Instructional Designer & Facilitator applies adult learning principles to support knowledge retention, skill development, and effective application across onboarding, product education, Customer Experience, and ongoing capability development. This is a full-time, salaried, exempt, remote position.
Requirements
- Experience in instructional design, training, content development, communications, enablement, or a related field, with a general understanding of adult learning principles and instructional methodologies.
- Strong verbal, written, and visual communication skills, with the ability to create and facilitate clear, engaging learning experiences.
- Strong research, critical thinking, and organizational skills; ability to learn new topics quickly and manage multiple priorities.
- Proficiency with an LMS, Canva, PowerPoint, or similar tools to create polished visual materials.
- Comfortable working independently as well as collaborating cross-functionally.
- Technically adaptable and willing to learn new systems and tools.
Nice To Haves
- Background in health, wellness, dietary supplements, Customer Experience, or a regulated industry, including familiarity with compliance-driven content, is a plus; willingness to learn is essential.
Responsibilities
- Design and develop courses, learning paths, microlearning, and other LMS-based learning experiences across formats, including eLearning, ILT, workshops, assessments, job aids, and reference resources.
- Partner with SMEs and stakeholders to define objectives, requirements, and outcomes.
- Research and translate complex information into clear, accurate, engaging content.
- Apply instructional design and adult learning principles to produce polished, branded assets for internal and external partner usage.
- Maintain and update content to reflect product, process, and organizational changes.
- Deliver and facilitate training programs, workshops, and interactive sessions in live virtual and blended (asynchronous) formats.
- Support onboarding and recurring training needs, including seasonal Customer Experience onboarding.
- Adapt delivery to different audiences and incorporate feedback to continuously improve.
- Identify knowledge gaps and develop appropriate learning solutions.
- Evaluate learning experiences using feedback, assessments, and engagement data.
- Manage projects from development through launch, balancing timelines and competing priorities.
- Uphold high standards of accuracy, clarity, and quality; stay current on emerging tools and AI opportunities.
- Build, maintain, and evaluate learning content and paths within the LMS and related systems.
- Support basic LMS administration and learner troubleshooting.
- Collaborate closely with SMEs, stakeholders, and the Learning Experience team along with independent work.
- Support additional initiatives as assigned.
- Other responsibilities as assigned.
Benefits
- Competitive compensation, commensurate with experience.
- Paid sick time.
- Paid holidays.
- Flexible paid time off.
- Paid volunteer time off.
- Medical, vision, and dental insurance.
- Flexible Spending Account - FSA.
- Company matched (4%) 401k.
- Eligibility for discretionary bonus.
- Employee and immediate-family discounts on all products (upon 60 & 90 days of employment).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
