Instructional Delivery & Quality Assurance Lead

Deloitte•Baltimore, MD
•$97,900 - $163,100•Onsite

About The Position

The Instructional Delivery & Quality Assurance Lead oversees the delivery, evaluation, and continuous improvement of cyber technical training programs. The role assesses instructor performance, course effectiveness, and curriculum alignment with evolving mission requirements. The position collaborates with external stakeholders, mission partners, and course development personnel to ensure training prepares personnel for operational cyber investigations, network defense, counterintelligence, and threat emulation activities. The role is part of Deloitte’s Government & Public Services practice and Cyber Strategy & Transformation offering. It follows the Project Delivery Talent Model, serving client needs through specialized skills without additional expectations related to business development or promotion. Employment is tied to the role on a project, and the position is eligible for a benefits package competitive for project delivery-focused professionals. The position requires onsite work in Columbia, Maryland, and travel averaging 25%. The stated salary range is $97,900 to $163,100, and the role may also be eligible for a discretionary annual incentive program.

Requirements

  • Bachelor’s degree.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Active Secret Clearance.
  • Ability to work onsite in Columbia, Maryland.
  • Ability to travel 25%, on average, based on work and the clients and industries/sectors served.
  • 5+ years of experience delivering cyber technical training to personnel supporting computer forensics, cyber counterintelligence, cyber network defense, and/or cyber threat emulation or detection.
  • Demonstrated experience assessing the delivery of cyber training for personnel supporting cyber network defense, computer forensics, and/or cyber threat emulation or detection.
  • Extensive experience evaluating the effectiveness of cyber training courses and curricula.
  • Extensive experience collaborating with external stakeholders, mission partners, and course development personnel to collect, define, and iteratively refine cyber training requirements.
  • Experience implementing cyber solutions addressing operational Federal law enforcement or counterintelligence challenges.
  • Ability to work independently and collaborate as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
  • Strong interpersonal skills and professional demeanor.
  • Ability to meet deadlines.
  • Ability to provide clear guidance to others.

Responsibilities

  • Oversee delivery, evaluation, and continuous improvement of cyber technical training programs.
  • Assess instructor performance, course effectiveness, and curriculum alignment with evolving mission requirements.
  • Collaborate with external stakeholders, mission partners, and course development personnel to ensure training prepares personnel for operational cyber investigations, network defense, counterintelligence, and threat emulation activities.
  • Lead projects or workstreams and provide clear guidance to others.
  • Manage and prioritize multiple tasks and meet deadlines in a fast-paced, dynamic environment.

Benefits

  • Competitive benefits package for project delivery-focused professionals.
  • May be eligible to participate in a discretionary annual incentive program.
  • Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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