Instructional Assistant (IT Support)

Per Scholas•Buffalo, NY

4d•Onsite

About The Position

Per Scholas is seeking an Instructional Assistant to join its Curriculum & Adult Learning organization and support the Buffalo Training Department. The role supports the lead instructor in teaching and administering classes that prepare students for entry- and mid-level technician roles. The assistant provides classroom and out-of-class support, helps learners succeed, and contributes to a culture of continuous improvement. The position is based in Buffalo, New York, reports to the Managing Director, and targets an hourly rate of $21. The role requires comfortable and frequent lifting of up to 50 pounds.

Requirements

CompTIA A+ certification.
Ability to teach in a highly interactive, hands-on style.
Passion for teaching others.
Flexibility to adapt to schedule changes.
Interest in continuous improvement.
Team-oriented approach.
Highly responsive communication and excellent verbal communication skills.
Ability to comfortably and frequently lift 50 pounds.

Nice To Haves

Teaching experience.
Knowledge of or interest in information technology, software and hardware support, network administration, and technology education.

Responsibilities

Assist the lead instructor in and out of class with teaching and class administration.
Grade or review assessments, class projects, and other materials.
Enter student grades into Learning Management System software and grading templates.
Update Salesforce data as necessary.
Review curriculum materials and assessments weekly and report proofreading or subject-matter errors to the instructor and curriculum development team.
Help prepare the students’ daily agenda.
Schedule time with the instructor and students to discuss class challenges.
Monitor learner attendance and certification progress.
Manage learner common areas and technology supply inventory.
Attend weekly team meetings and provide classroom and learner updates.
Monitor classroom functionality, including audio, video, and screen appearance.
Keep track of class time, breaks, and other scheduling information.
Monitor students during tests and breakout-group activities.
Manage and monitor assigned study groups.
Tutor underperforming learners.
Maintain the cleanliness of the classroom and technology equipment.
Note classroom challenges, including disengagement, students dominating discussions, or students who are typically quiet.

Benefits

More than 40 days of paid time off annually for full-time team members, including holidays, vacation, and sick/personal time.
22 paid holidays annually for all employees, including a week off for Independence Day and a week before the New Year.
Eligible full-time employees receive 80 wellness hours and accrue vacation at 8 hours per month, with accruals increasing with tenure.
Medical plan options through Cigna or Kaiser Permanente where available.
Health Reimbursement Account reimbursing eligible out-of-pocket expenses up to $4,000 for individuals and $8,000 for families.
Dental and vision plan options; employees who waive medical coverage receive employer-paid dental and vision premiums.
401(k) plan with a 100% employer match on contributions up to 6%; entry and full vesting after 90 days for eligible employees.
Free, confidential, 24/7 Employee Assistance Program with counseling, legal support, and financial resources for employees and household members.
Up to six weeks of 100% paid parental leave for eligible employees.
Employer-paid life and AD&D insurance and short-term disability coverage for eligible employees.
Optional additional life coverage and long-term disability insurance.
Flexible spending accounts for healthcare, dependent care, and commuting expenses.
Voluntary accident, critical illness, hospital indemnity, legal services, and pet insurance.
Healthcare concierge support, financial wellness tools, and employee discount programs.