Las Vegas Installation Specialist

Les Olson IT•Las Vegas, NV

11h•Onsite

About The Position

The Installation Specialist plays a key role in ensuring a seamless experience for our clients. This position is responsible for delivering, installing, connecting, and configuring multi-function printers to client networks. Additionally, you will train customers on how to operate their newly purchased equipment, ensuring they feel confident and supported. You’ll provide high-quality services and solutions while maintaining the highest level of client satisfaction. Your work directly impacts the customer experience, making professionalism, technical expertise, and clear communication essential.

Requirements

1+ year of IT experience
Basic knowledge of Windows, Mac OS, and printer/copier systems
Strong customer service and communication skills
Quick learner with ability to follow instructions and adapt to change
Team-oriented, dependable, and professional
Ability to lift 100+ lbs
Valid driver’s license and ability to drive a box truck (CDL not required; must pass health exam)

Responsibilities

Provide customized training to end users on newly installed equipment
Install and configure printer software on workstations and servers, including scanning applications
Test all functions and applications to ensure equipment meets client expectations before leaving the site
Safely drive the company box truck to client locations and handle loading/unloading of equipment
Troubleshoot network installation, training, and testing issues using all available resources to ensure client satisfaction
Maintain and safeguard all company-issued tools, materials, and training resources
Stay current on new and existing products supported by the MFP Connectivity Team
Assist Sales Representatives with pre-sales inquiries and product demonstrations as needed
Rebuild, reinstall operating systems, and update various print controllers
Attend required company and departmental meetings
Perform other related duties as assigned by your supervisor or manager