Install Scheduling Coordinator I (GRNV)

BROCK CABINETS•Greenville, SC

2d•Onsite

About The Position

Brock Cabinets is looking for an Installation Coordinator to help keep our installation projects running smoothly from start to finish! This role is responsible for overseeing the planning, coordination, and execution of product installations. The ideal candidate is organized, detail-oriented, and great at communicating with both customers and teams.

Requirements

Strong communication and customer service skills
Attention to detail and ability to multitask
Experience with Microsoft Office (Excel, Word, Outlook, etc.)

Nice To Haves

Office and scheduling experience preferred

Responsibilities

Maintains and updates installation schedules, calendars, and agendas to ensure seamless workflow and timely completion.
Confirms installer availability and coordinates appointment scheduling, ensuring clear communication with clients and internal teams.
Acts as a liaison between the company and builders, promptly communicating any changes to installation dates.
Collaborates closely with project managers and installation teams to support the successful execution of installation projects from start to finish.
Assist in maintaining project documentation and tracking project milestones.
Communicate with clients to understand their installation needs and provide timely updates.
Coordinate logistics for installation/delivery teams, ensuring all necessary equipment and materials are available.
Help troubleshoot any issues that arise during the installation process and provide solutions.
Participate in post-installation follow-up to ensure client satisfaction