About The Position

Hillyard, Inc. is seeking an Installation & Sales Support Specialist to join its team in East Hartford, Connecticut. This entry-level opportunity is designed for a hands-on, customer-focused person interested in learning the sales business without prior sales experience. The specialist works directly with customers and the Sales team in the field, installing dispensing systems, assisting with product and equipment demonstrations, supporting floor-care projects, and learning how Hillyard helps customers address facility needs. Hillyard provides product and sales training, with opportunities to build customer relationship skills and prepare for future career growth within the company. Hillyard is a family-owned company that has served businesses since 1907 with products, equipment, and services intended to help create clean, safe, and healthy environments. The role offers a Monday–Friday day-shift schedule and pays $21–$24 per hour, with a bonus program.

Requirements

  • Comfort using basic hand tools and completing installations.
  • Mechanical aptitude and ability to learn how products and equipment work.
  • Strong customer service and communication skills.
  • Comfort working directly with customers in different environments.
  • Organization, attention to detail, and follow-through.
  • Valid driver's license and a strong driving record.
  • Comfort driving with a trailer.
  • Ability to work independently while supporting a team.
  • Interest in learning about products, equipment, customer needs, and the sales process.

Nice To Haves

  • Experience in installation, maintenance, facilities, construction, equipment service, route service, warehouse operations, or another hands-on customer-facing position.
  • Previous sales experience is not required.

Responsibilities

  • Install soap, chemical, and other dispensing systems at customer locations.
  • Use basic hand tools to complete installations and minor adjustments.
  • Coordinate and schedule customer installations.
  • Keep installation tools, supplies, and materials organized and ready for use.
  • Provide friendly, professional service while working directly with customers.
  • Assist the Sales team with customer demonstrations, field workshops, and product education.
  • Transport and set up equipment for demonstrations at customer locations.
  • Assist with hard floor coatings and floor-refinishing projects.
  • Learn about commercial cleaning equipment and evaluate equipment condition and customer needs.
  • Support warehouse and Sales operations as needed.

Benefits

  • $21–$24 per hour and a bonus program
  • Paid holidays
  • Paid time off
  • Industry-leading 401(k) and profit-sharing program
  • Medical, dental, and vision benefits
  • Hands-on training and development
  • Opportunity to learn the sales side of the business
  • Long-term career growth with a stable, family-owned company
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