Installation Project Manager

The Escape Game•Smyrna, TN

1d•$60,000 - $70,000•Onsite

About The Position

The Installation Project Manager leads installation of games and fixtures at new Great Big Game Show (GBGS) locations, from install planning through handoff to the operations team. The role runs installations onsite, coordinating technical, scenic, and carpentry crews; managing site logistics and equipment arrivals; setting daily schedules; and ensuring work meets GBGS quality standards. The position works closely with the Construction Project Manager, who manages owner-side construction of each space. Construction delivers a ready site; the Installation Project Manager plans around the site’s readiness date and delivers finished, working games on time and to specification. This is a travel-heavy position based at the company’s HQ in Smyrna, Tennessee, and is not remote. Travel is about 50%, typically 8–12 installation trips per year lasting 10–12 days each, with local and out-of-state travel. Company covers travel expenses. Office work is 40–45 hours per week; active installations may require 70 or more hours per week, including weekends, with compensatory rest days. Office hours are Monday through Friday on day shift. Installation schedules may include weekdays and weekends and day, mid, or night shifts. Starting pay is $60,000–$70,000 plus bonus. The role is eligible for full-time benefits and an HQ bonus, and includes 8 paid holidays and 15 PTO days.

Requirements

Highly organized and proactive communicator, including the ability to provide clear written updates others can act on.
Accurate with measurements, quantities, and details, and checks work before sending it.
Positive, resourceful, and adaptable when conditions change.
Enjoys traveling and working in dynamic, hands-on environments.
Proficient with Google Workspace and project tracking tools.
Valid driver’s license and ability to travel as described.
Able to lift up to 50 lbs, work on ladders and lifts, and work in tight spaces on active job sites.
Able to work long shifts on feet, including night and weekend shifts during installations.

Nice To Haves

Experience in themed entertainment installations, exhibit or AV installation, construction, or facilities coordination.
Experience leading crews onsite, including peers and vendors in an informal reporting structure.
Experience planning and running schedules with many moving parts and adjusting quickly when conditions change.
Familiarity with SketchUp, Revit, or other drafting tools.
Experience with low-voltage wiring or AV systems.
OSHA 10 or OSHA 30 certification.
Passion for interactive experiences and building things that bring joy.

Responsibilities

Build an installation plan for each deployment, including crew plan, sequence of work, shifts, and target handoff date.
Review store layouts against site conditions and gameplay standards, and raise conflicts with the Construction Project Manager and Production before installation begins.
Order installation materials and tools, and verify quantities and specifications against the installation plan.
Coordinate shipping and delivery of games, fixtures, and equipment so they arrive when the site is ready.
Track construction readiness dates with the Construction Project Manager and confirm power, data, finishes, and access are ready before crews travel.
Send site conditions that affect installation to the Construction Project Manager, with photos and measurements, so issues can be corrected before or during installation.
Route general contractor, landlord, and permit issues through the Construction Project Manager.
Serve as the primary site lead during game deployment.
Coordinate technical, scenic, and carpentry installation teams to keep work aligned with the installation plan.
Lead site logistics, equipment arrival and staging, and daily schedules; set crew priorities and adjust schedules as conditions change.
Provide stakeholders with a daily written status covering progress, issues, and changes to the handoff date.
Follow site safety practices and rules established by the landlord and general contractor.
Manage and enforce quality standards using internal installation checklists and punch lists.
Conduct onsite inspections and close punch-list items before sign-off.
Oversee game readiness for handoff to the operations team; assign an owner and due date to any open item at handoff.
Report onsite issues to Production and R&D to support improvements to future builds.
Send a written recap after each installation, including completed work, open items, owners, and due dates.
Maintain installation plans, schedules, checklists, punch lists, and photos in the project folder so another project manager can take over an installation.
Suggest updates to installation checklists and standard processes based on lessons learned onsite.