Installation Project Manager

The Escape Game•Smyrna, TN

6h•Onsite

About The Position

The Installation Project Manager leads installation of games and fixtures at new Great Big Game Show (GBGS) locations, from install planning through handoff to the operations team. This travel-heavy role leads installations on site by coordinating technical, scenic, and carpentry crews; managing site logistics and equipment arrival; setting daily schedules; and ensuring work meets GBGS quality standards. The role works closely with the Construction Project Manager, who manages owner-side construction of each space. Once construction delivers a ready site, the Installation Project Manager plans the installation around the site-readiness date and delivers finished, working games on time and to specification. The position is based at the non-remote headquarters in Smyrna, Tennessee, with travel of about 50%—approximately 8–12 installation trips per year, each lasting 10–12 days. Company-covered travel expenses are provided. Office hours are 40–45 hours per week, Monday through Friday on day shift. During active installations, hours are 70 or more per week and may include weekends and day, mid, or night shifts. Weekend work may be followed by compensatory rest days. Starting pay is $60,000–$70,000 plus bonus. The position is eligible for full-time benefits and an HQ bonus, and includes 8 paid holidays and 15 PTO days.

Requirements

Valid driver's license and ability to travel as described.
Ability to lift up to 50 lbs, work on ladders and lifts, and work in tight spaces on active job sites.
Ability to work long shifts on your feet, including night and weekend shifts during installations.
Proficiency with Google Workspace and project tracking tools.
Strong organization and proactive communication, including clear written updates that others can act on.
Ability to plan and run schedules with many moving parts and adjust quickly when conditions change.
Accuracy with measurements, quantities, and details, and a practice of checking work before sending it.
Positive, resourceful, and adaptable approach to shifting conditions.
Enjoyment of travel and dynamic, hands-on work environments.

Nice To Haves

Experience in themed entertainment installations, exhibit or AV installation, construction, or facilities coordination.
Experience leading crews on site, including peers and vendors in an informal reporting structure.
Familiarity with SketchUp, Revit, or other drafting tools.
Experience with low-voltage wiring or AV systems.
OSHA 10 or OSHA 30 certification.
Passion for interactive experiences and building things that bring joy.

Responsibilities

Build an installation plan for each deployment, including crew plan, sequence of work, shifts, and target handoff date.
Review store layouts against site conditions and gameplay standards, and raise conflicts with the Construction Project Manager and Production before installation begins.
Order installation materials and tools, such as truss, lighting, and wiring, and verify quantities and specifications against the install plan.
Coordinate shipping and delivery of games, fixtures, and equipment so they arrive when the site is ready.
Track construction readiness dates with the Construction Project Manager and confirm the site is ready—including power, data, finishes, and access—before crews travel.
Send site conditions that affect installation to the Construction Project Manager, with photos and measurements, so they can be corrected before or during installation.
Route general contractor, landlord, and permit issues through the Construction Project Manager.
Serve as the primary site lead during game deployment.
Coordinate technical, scenic, and carpentry installation teams to keep work aligned with the install plan.
Lead site logistics, equipment arrival, staging, and daily schedules; set crew priorities and adjust schedules as conditions change.
Provide stakeholders with a daily written status covering progress, issues, and changes to the handoff date.
Follow site safety practices and the rules set by the landlord and general contractor.
Manage and enforce quality standards using internal installation checklists and punch lists.
Conduct on-site inspections and close punch-list items before sign-off.
Oversee game readiness for handoff to the operations team, ensuring every open item at handoff has an owner and due date.
Report on-site issues to Production and R&D to support improvements to future builds.
Send a written recap after each installation documenting completed work, open items, owners, and due dates.
Maintain installation plans, schedules, checklists, punch lists, and photos in the project folder so another project manager can take over an installation at any point.
Suggest updates to installation checklists and standard processes based on lessons learned on site.