Install Coordinator New Construction

SUTTON BROS INC•Kernersville, NC

2d•$20 - $27•Onsite

About The Position

Install Coordinator New Construction Job Details Job Location: Kernersville, NC 27284 WE’RE HIRING! Competitive Pay | Career Growth | Team-Focused Culture Are you looking for more than just a job? Are you ready to join a company where your skills are valued, your experience matters, and you have opportunities to grow? At Sutton Brothers, we are building a team of skilled professionals who take pride in their work and want to be part of something bigger. We are a growing Plumbing, HVAC, and Electrical company committed to investing in our employees, providing the right tools and support, and creating long-term career opportunities. Why Join Sutton Brothers? ✔ Competitive pay with performance-based incentives ✔ Clear opportunities for career advancement ✔ Company-provided, fully stocked service vehicle and modern tools ✔ Consistent work ✔ Supportive, team-oriented culture ✔ Leadership that values your experience and contributions ✔ A company that invests in training and employee development Job Title: Install Coordinator Department: New Construction Reports To: New Construction General Manager Pay Range: $20.00–$27.00/hour DOE + Benefits Position Summary We are seeking a highly organized and detail-oriented Install Coordinator to support our residential new construction team. This role is critical in ensuring smooth scheduling, communication, documentation, and coordination for multiple plumbing projects. The ideal candidate will be proactive, tech-savvy, and capable of balancing day-to-day operations with longer-term planning in a fast-paced environment.

Requirements

High school diploma or GED (associate degree or technical training a plus).
2+ years of experience in construction coordination, dispatching, or project admin role (plumbing or HVAC preferred).
Familiarity with ServiceTitan or similar field service management software.
Excellent organizational skills with high attention to detail.
Strong verbal and written communication skills.
Ability to handle multiple tasks and priorities in a deadline-driven environment.
Proficiency in Microsoft Excel and other spreadsheet-based systems.
Experience working with residential homebuilders and homeowners preferred.
Basic understanding of permitting and inspection processes is a plus.

Nice To Haves

Self-starter who takes ownership of responsibilities with minimal supervision.
Clear communicator and problem-solver under pressure.
Adaptable to system and software changes, with a willingness to support others.
Reliable, professional, and committed to team success.
Bilingual (Spanish)

Responsibilities

Maintain and distribute 2-week scheduling plans (Monday and Wednesday updates).
Schedule all install and warranty jobs in ServiceTitan.
Review job notes and technician activity from the previous day.
Enter and review payroll and technician timesheets (primarily on Mondays).
Coordinate and schedule warranty work and service requests.
Request and manage utility locates.
Manage invoices and all permit-related documentation.
Create new projects in ServiceTitan and initiate project workflows.
Purchase permits and track inspection requirements.
Review inspections from the previous day; call in new inspections as needed.
Communicate regularly with builders and homeowners to coordinate installations, address concerns, and ensure schedule adherence.
Assist employees with issues related to Paycom (Sutton team) and Paychex Flex (TRT team), as well as ServiceTitan access/support.
Update all inspection tracking sheets and master builder spreadsheets to reflect job progress and inspection status.
Create ServiceTitan accounts for new employees and help onboard them into scheduling systems.
Ensure all installation jobs are properly closed out at the end of each day with complete documentation and accurate status updates.