INSPIRE - Rooms Leadership Development Program

AccorHotelAustin, TX
Onsite

About The Position

As a future or recent graduate, you are eager to join Fairmont Hotels & Resorts to jumpstart your hospitality career! INSPIRE places you into the heart of the action at a Fairmont hotel to gain valuable insight and hands on operational experience to grow your management career. During an 18-month period, you gain valuable leadership experience, while also benefiting from other program features. You become a Supervisor (or equivalent) in one of these areas/departments: Rooms - Front Office/Guest Services/Housekeeping etc. You have a customized INSPIRE Program Outline, with two types of structures: Cross-exposure – Rotate between several teams across the assigned departments. Specialization – Develop your expertise by working in one division, transferring between specific focuses. Structure availability may vary property-to-property. Other program features include exploring multiple teams to understand fundamentals of hospitality and your property’s operations, a Peer Ambassador to help you settle into your role, a Mentor to guide your progress, a Property Project to showcase your skillset and innovative attributes, and a clear path to continuous improvement through ongoing feedback and checkpoints with your leadership team.

Requirements

  • Minimum of 1-year cumulative experience in hospitality (within hotel environment, preferred) or a customer-service orientated environment.
  • Post-secondary education (i.e. bachelor’s, or master’s degree) in Hospitality or Business is an asset (However, applicants from all disciplines will be considered).
  • Desire to advance your hospitality career, with strong ability, engagement, and motivation.
  • Agile and works well in fast-paced environments, willing to learn and commit to a role.
  • Legal working eligibility in country you are applying; unable to provide sponsorship at this time.

Responsibilities

  • Become a Supervisor (or equivalent) in one of the Rooms departments (Front Office/Guest Services/Housekeeping etc.)
  • Participate in a customized INSPIRE Program Outline, which may include Cross-exposure (rotating between teams) or Specialization (developing expertise in one division).
  • Explore multiple teams to understand hospitality fundamentals and property operations.
  • Undertake a Property Project to showcase skillset and innovative attributes.
  • Engage in ongoing feedback and checkpoints with the leadership team for continuous improvement.

Benefits

  • Paid time off
  • Medical, Dental and Vision Insurance
  • 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Educational Assistance for further development
  • Opportunity to develop talent and grow within the property and across the world
  • Ability to make a difference through Corporate Social Responsibility activities, like Sustainability Committee
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