INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002284

State of Florida•DELAND, FL

About The Position

The Inspector Specialist (working title: Senior Compliance Analyst) works in the Division of Motorist Services, Bureau of Dealer Services, Motor Vehicle Field Operations North, DeLand Region. The position reports directly to the Regional Administrator and implements licensing and enforcement provisions of Chapters 319, 320, 322, and 324 of the Florida Statutes, as well as applicable regulations and Division policies, for field operations within the region. The position monitors the opening, investigation, resolution, and closing of consumer complaints; maintains liaison with headquarters and other relevant jurisdictions; and reviews administrative action documents for completeness and accuracy before submitting them to the Regional Administrator for approval. It also communicates information to the public through department statutory agents about motor vehicle and mobile home taxing, titling, and registration services. The incumbent serves as the regional field office’s on-site training coordinator and provides hands-on training to office staff. This is an internal opportunity for FLHSMV employees only. The position requires a valid driver's license, a Level 2 background check and CJIS clearance, wearing a uniform, out-of-town travel, and occasional overtime, including Saturdays and Sundays. Physical requirements include standing for extended periods and kneeling, crouching, stooping, crawling, bending, climbing, and lifting up to 20 pounds.

Requirements

Skill in operating a personal computer and using Microsoft Word and Excel.
Ability to provide excellent customer service and communicate effectively with internal and external customers.
Ability to prepare investigative reports, correspondence, and reports.
Ability to work independently.
Ability to establish and maintain courteous and professional working relationships.
Ability to research and apply motor vehicle title and registration policies, regulations, and procedures.
Skill in using the Florida Real-Time Vehicle Information System (FRVIS).
Basic knowledge of automotive parts, repairs, and mobile homes.
Ability to operate a motor vehicle and possess a valid driver's license.
Must pass a Level 2 background check and obtain Criminal Justice Information System (CJIS) clearance, including an FBI fingerprint-based criminal records check.
Ability to meet physical requirements including extended standing, kneeling, crouching, stooping, crawling, bending, climbing, and lifting up to 20 pounds.
Must wear a uniform and be able to travel out of town.
Occasional overtime is required, including Saturday and Sunday.
Applicants must be current FLHSMV employees.

Nice To Haves

Experience in investigative report writing.
Related experience in automotive parts and repair.

Responsibilities

Implement applicable licensing and enforcement provisions of Florida Statutes Chapters 319, 320, 322, and 324, regulations, and Division of Motorist Services policies for regional field operations.
Monitor the opening, investigation, resolution, and closing of consumer complaints.
Maintain liaison with headquarters and other pertinent jurisdictions.
Review administrative action documents for complete and correct information before submitting them to the Regional Administrator for approval.
Communicate information to the public through department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services.
Serve as the on-site training coordinator for the regional field office and provide hands-on training to office staff.
Prepare investigative reports, correspondence, and other reports as needed.