Senior Compliance Analyst

Goosehead Insurance•Westlake, OH

19h

About The Position

The Senior Compliance Analyst joins the Legal Compliance Leadership team in the Office of the General Counsel at a nationally recognized, publicly traded independent insurance agency specializing in personal lines. The role is a business-embedded compliance and risk function, serving as a strategic partner and trusted advisor to senior leaders and business teams. It supports enterprise risk management, regulatory compliance, and operational excellence across the organization. The position bridges internal audit, IT/IS controls, accounting operations, regulatory requirements, and business strategy. It involves assessing control environments and operational effectiveness, conducting independent investigations, interpreting multi-state insurance requirements, advising on examination readiness, designing practical policies and governance frameworks, and identifying opportunities to improve processes and systems. The analyst uses data and analytics to assess controls, identify trends and anomalies, and present objective findings and recommendations to executive audiences. The role works across Sales, Service, Operations, Learning and Development, Legal, Partnerships, Strategic Initiatives, Finance, and FP&A. Its regulatory focus includes state-by-state requirements for personal lines insurance, insurance department examinations, and errors and omissions risk management.

Requirements

5–10 years of professional experience in internal audit, IT/IS audit, accounting, compliance, risk management, or related regulatory functions.
Strong analytical and problem-solving abilities, including quantitative and qualitative analysis, comfort with ambiguity, and the ability to draw clear conclusions from incomplete information.
Advanced data analytics capabilities, including experience with Excel modeling, statistical analysis, and data visualization.
Excellent written communication skills and the ability to turn complex regulatory and technical concepts into clear, actionable documentation.
Strong presentation skills and the ability to communicate findings persuasively to audiences ranging from operational staff to executive leadership.
Independent judgment and the ability to research and analyze with minimal supervision while maintaining objectivity.
A business consulting mindset, including the ability to identify and implement process improvements while understanding business constraints.
Knowledge of internal audit, IT/IS audit, and legal/regulatory analysis frameworks and methodologies.
Ability to work independently and collaboratively across organizational functions and business units, serving as a trusted advisor and thought partner.
Curiosity and intellectual rigor, including comfort asking difficult questions and challenging the status quo to improve risk management.

Nice To Haves

Insurance industry experience, particularly in personal lines operations or regulatory compliance.
Familiarity with multi-state insurance regulations and state insurance department requirements.
Familiarity with or active interest in enterprise risk management frameworks and practices.
Experience with Excel modeling, SQL, statistical analysis, and data visualization, including Snowflake, Power BI, and/or Salesforce reporting and analytics tools.
Knowledge of or interest in artificial intelligence applications, including AI governance and risk considerations.
Understanding of data privacy regulations and consumer protection requirements.
Relevant certifications (CIA, CISA, CPA) or active pursuit of certification.

Responsibilities

Act as a strategic business partner and trusted advisor to senior leadership and cross-functional teams.
Perform internal and IT audit functions, assessing control environments and operational effectiveness across the organization.
Conduct independent root cause analysis investigations related to compliance matters, errors and omissions risks, and operational control failures.
Research, analyze, and interpret multi-state insurance regulatory requirements and advise business partners on implications and best practices.
Assess and advise on regulatory examination readiness and compliance testing.
Design and draft practical policies, procedures, and governance frameworks that support business effectiveness while managing risk.
Identify process improvement opportunities and lead implementation of system improvements and risk mitigation strategies.
Prepare independent findings and comprehensive presentations for executive-level audiences.
Use data analytics and regulatory reporting tools to identify compliance trends, control gaps, and operational anomalies.
Support enterprise risk management initiatives and compliance testing programs.
Collaborate with Sales, Service, Operations, Learning and Development, Legal, Partnerships, Strategic Initiatives, Finance, and FP&A on compliance and risk matters.