Inspector (Floor Supervisor) On Call

Four Seasons Hotels and Resorts•Denver, CO

10d•$22•Onsite

About The Position

This role involves inspecting the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. The Inspector communicates quality standards to their supervisor and relays any necessary coaching for team members to management. They monitor each Room Attendant’s daily progress, inspect completed rooms to ensure all standards are met, and re-inspect rooms where deficiencies were found to ensure corrections are made. This position also coordinates work orders in the assigned section, follows up on their completion, and releases checkout rooms to be sold. Additionally, the Inspector assures sufficient supplies are available on guest floors and checks the cleanliness of guest corridors, stairwells, elevators, and linen closets. The role requires compliance with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct and working harmoniously and professionally with co-workers and supervisors.

Requirements

Experience as a Room Attendant or House Attendant
Knowledge of cleaning standards and procedures
Ability to communicate effectively with team members and management
Strong attention to detail
Ability to coordinate and follow up on tasks

Nice To Haves

Previous experience in a supervisory or lead role

Responsibilities

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
Communicates quality to supervisor and relays needed coaching for team members to management.
Monitors each Room Attendant’s daily progress and communicates needs to management.
Inspects completed rooms to assure that all standards have been met.
When standards have been missed, brings employee back to room to correct the deficiency.
Coordinates work orders in assigned section.
Follows up to be sure work is completed.
Releases checkout rooms to be sold.
Assures that there are sufficient supplies on the guest floors.
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.