Fire Inspection Manager

Johnson Controls•San Diego, CA

4d•$86,000 - $118,000

About The Position

The Inspection Manager shall oversee Sprinkler & Fire Alarm Inspectors for Johnson Controls. This role involves overseeing the day-to-day tasks of inspectors, recommending new hires and promotions, providing ongoing employee training, and participating in performance evaluations. The manager will maintain a complete understanding of Company policies and review them with inspectors to promote understanding and compliance daily. A key aspect of the role is to consistently reinforce the message of “World Class Service Provider” and ensure the delivery of excellent customer service. The manager is responsible for ensuring that effective performance measures are assigned and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner. This includes setting fair and manageable quota assignments and territories for subordinates. The role requires demonstrating a positive, professional attitude to all internal and external customers and actively participating in quickly resolving customer issues. Collaboration with Inspections Coordinators on scheduling and reviewing deficiency inspection reports is essential. The manager must ensure delivery matches contractual obligations, prepare past-due projections, understand weekly/monthly revenue/margin goals, and consistently maximize the productivity of assigned field personnel. Regular meetings with customers and inspectors are required monthly to ensure the delivery of quality inspections and overall customer satisfaction. Additional duties may be performed as required.

Requirements

5 or more years of Management experience, preferably in a similar industry
3 or more years of experience in the fire protection/life safety industry
Understanding of P&L and the ability to oversee Sales activities
Degree or diploma in Fire Protection or Electrical Engineering or equivalent work experience
Demonstrated leadership with effective verbal and written communication skills
Proficient with MS Office as well as online systems
Knowledge of applicable fire regulations and codes, e.g., OFC, ULC, etc., required
High School Diploma or equivalent required
Must have excellent communication skills, using tact and diplomacy when dealing with customers
Strong organizational skills, positive attitude, and able to learn quickly
Possess a valid driver’s license and a driving record that meets company requirements
Must be able to pass a pre-employment background and drug test
Be able to obtain and retain any licenses that are required by National, State, and Local Codes

Nice To Haves

Knowledge of Oracle & maintenance scheduling systems a plus

Responsibilities

Oversee Sprinkler & Fire Alarm Inspectors’ day-to-day tasks
Recommend new hires & promotions
Provide ongoing employee training & participate in performance evaluations
Maintain complete understanding of Company policies and review with inspectors to promote understanding and compliance daily
Consistently reinforce the message of “World Class Service Provider” and ensure delivery of customer service
Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner
Responsible for setting fair and manageable quota assignments and territories for subordinates
Demonstrate a positive, professional attitude to all internal and external customers; actively participate in quickly resolving customer issues
Work with Inspections Coordinators on scheduling and reviewing deficiency inspection reports
Ensure delivery matches contractual obligations
Prepare past-due projections
Know the weekly/monthly revenue/margin goals and consistently maximize productivity of assigned field personnel
Meet with customers and inspectors monthly to ensure delivery of quality inspections and overall customer satisfaction
Perform additional duties as required