Fire Inspection Manager
About The Position
The Inspection Manager shall oversee Sprinkler & Fire Alarm Inspectors for Johnson Controls. This role involves overseeing the day-to-day tasks of inspectors, recommending new hires and promotions, and providing ongoing employee training and performance evaluations. The manager will ensure a thorough understanding and daily compliance with company policies, consistently reinforcing the message of being a “World Class Service Provider” and ensuring the delivery of excellent customer service. Effective performance measures will be assigned, and employees will be motivated to achieve and exceed objectives professionally, in a timely manner, and with high quality. A positive, professional attitude is expected towards all internal and external customers, with active participation in resolving customer issues quickly. Collaboration with Inspections Coordinators on scheduling and reviewing deficiency inspection reports is crucial. The role requires ensuring delivery matches contractual obligations, preparing past-due projections, and understanding weekly/monthly revenue/margin goals to consistently maximize the productivity of assigned field personnel. Monthly meetings with customers and inspectors are necessary to ensure the delivery of quality inspections and overall customer satisfaction. Additional duties may be required.
Requirements
- 5 or more years of Management experience, preferably in a similar industry
- 3 or more years of experience in the fire protection/life safety industry
- Understanding of P&L and the ability to oversee Sales activities
- Demonstrated leadership with effective verbal and written communication skills
- Proficient with MS Office as well as online systems
- Knowledge of applicable fire regulations and codes, e.g., OFC, ULC, etc., required
- High School Diploma or equivalent required
- Must have excellent communication skills, using tact and diplomacy when dealing with customers
- Strong organizational skills, positive attitude, and able to learn quickly
- Possess a valid driver’s license and a driving record that meets company requirements
- Must be able to pass a pre-employment background and drug test
- Be able to obtain and retain any licenses that are required by National, State, and Local Codes
Nice To Haves
- Knowledge of Oracle & maintenance scheduling systems a plus
- NICET certification preferred
Responsibilities
- Oversee Sprinkler & Fire Alarm Inspectors’ day-to-day tasks
- Recommend new hires & promotions
- Provide ongoing employee training & participate in performance evaluations
- Maintain complete understanding of Company policies and review with inspectors to promote understanding and compliance daily
- Consistently reinforce the message of “World Class Service Provider” and ensure delivery of customer service
- Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner
- Demonstrate a positive, professional attitude to all internal and external customers; actively participate in quickly resolving customer issues
- Work with Inspections Coordinators on scheduling and reviewing deficiency inspection reports
- Ensure delivery matches contractual obligations
- Prepare past-due projections
- Know the weekly/monthly revenue/margin goals and consistently maximize productivity of assigned field personnel
- Meet with customers and inspectors monthly to ensure delivery of quality inspections and overall customer satisfaction
- Perform additional duties as required
Benefits
- Competitive Bonus plan that will take into account individual, group, and corporate performance
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
