Fire Inspection Coordinator

Atronic Alarms • Lenexa, KS

just now • Onsite

About The Position

Atronic Alarms is a trusted leader in security and fire protection solutions, proudly serving businesses for over 40 years. We are committed to delivering state-of-the-art systems, reliable service, and peace of mind to our commercial clients. Our team is growing, and we are looking for a skilled Fire Inspection Coordinator to join us in Kansas City. As a Fire Inspection Coordinator, you'll handle all client needs related to installation, service, scheduling, and order coordination. Your responsibilities include serving as the first point of contact for commercial clients, ensuring timely support and resolution, scheduling new installation jobs and coordinating with vendors as needed, handling incoming service calls, emails, and texts with professionalism, providing basic tech support (turning chimes on/off, silencing keypads, scheduling system reports), and coordinating and scheduling regular system inspections.

Requirements

• 3+ years of coordinating, customer service, or dispatching experience
• Strong organizers who excel at prioritizing, multitasking, and meeting deadlines
• Detail-oriented communicators who learn quickly and stay current with new security technologies
• Ability to troubleshoot both technical and administrative inquiries

Nice To Haves

• Experience in a service or installation environment is a plus

Responsibilities

• Serve as the first point of contact for commercial clients, ensuring timely support and resolution
• Schedule new installation jobs and coordinate with vendors as needed
• Handle incoming service calls, emails, and texts with professionalism
• Provide basic tech support (turning chimes on/off, silencing keypads, scheduling system reports)
• Coordinate and schedule regular system inspections
• Review schedules and resolve any conflicts
• Follow up on overnight service calls and assist customers with troubleshooting and scheduling
• Monitor system health reports to proactively address potential issues
• Coordinate and schedule new jobs that come in throughout the day
• Collaborate with technicians to ensure resources are properly allocated

Benefits

• Schedule: Monday–Friday, 8:00am–5:00pm
• Time Off: 8 paid holidays per year + PTO
• Retirement: 401(k) with company match
• Growth: We promote from within—real advancement opportunities!
• Culture: Team lunches, special outings, and recognition events
• Coverage: Atronic pays 75% of employees’ Medical, Dental, Vision, Life, and Disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed