Inspection Coordinator
SMG Security•Elk Grove Village, IL
•Onsite
About The Position
The Inspection Coordinator creates the inspection schedule and dispatches inspectors accordingly. This role is responsible for maintaining jobs in the inspection software and invoicing customers appropriately.
Requirements
- High school diploma
- One year of customer service experience, or equivalent
- Must have a working knowledge of Microsoft applications.
- Strong organizational skills and outstanding communication skills are necessary to work in this fast-paced and high-pressure environment.
- Ability to work within a team environment
Responsibilities
- Maintain quality customer relations by effective communication and interaction between customers and inspectors.
- Schedule inspectors for inspections to ensure efficient and effective system maintenance.
- Ability to navigate inspection software to assist inspectors and/or customers as necessary.
- Enter and track inspection work orders, inspector’s time to complete work, and follow-up on open work orders to ensure accurate account information is being processed.
- Write inspection reports
- Coordinate deficiency reporting with internal staff and customers
- Lead onboarding of new inspection software
- Coordinate training for new technicians
- Ensure billing for inspection work is completed in a timely manner.
- Inform appropriate departments of certain requests that are initiated by customers but cannot be performed by the Inspections team and make appropriate follow up comments in database.
- Perform special projects and all other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
