Insights Manager

M+C Saatchi Group•New York, NY

7h•$90,000 - $115,000•Hybrid

About The Position

M&C Saatchi World Services US is seeking a dedicated Insights Manager. The Insights Manager will sit within the Insights team and support the delivery of M&C Saatchi World Services’ communications campaigns through research, monitoring, evaluation and learning. The role will work closely with programme management, strategy, analysis, monitoring and creative colleagues to inform campaign strategy, planning, delivery and client reporting. The role will design and implement qualitative, quantitative and digital assessment approaches to understand campaign performance, audience response and the effectiveness of communications activity. Responsibilities will include developing assessment frameworks and data-collection tools, analysing and triangulating datasets, and producing high-quality baseline, midline, endline and other research outputs. The Insights Manager will combine senior research delivery with partner and supplier liaison, support to programme teams, and supervision and quality assurance of contributions to research deliverables. The role may not always include formal line management but will involve providing guidance to colleagues and translating findings into timely, practical recommendations. The role requires strong technical literacy, confident use of research and analytical tools, and responsible, critical use of LLMs and other AI-enabled tools to support rather than replace expert judgement. The Insights Manager will be line managed by a Research Director, Senior Research Director or Associate Director and will report into the Head of Insights through the relevant line-management structure.

Requirements

4–5 years’ professional experience in research, monitoring and evaluation, social research, behavioural research or a closely related field.
Strong experience designing and delivering qualitative, quantitative and mixed-methods research.
Demonstrated ability to analyse and interpret data, produce clear research outputs and translate findings into practical, actionable insights.
Experience developing research tools and assessment approaches, such as questionnaires, interview guides, evaluation frameworks or Theory of Change models.
Strong technical literacy and confidence using relevant research, analysis and data-visualisation tools.
Ability to manage research activity independently, work with external partners or suppliers, and quality assure contributions from others.
Strong communication and stakeholder-management skills, with the ability to present complex findings clearly to both technical and non-technical audiences.
Advanced Spanish proficiency is essential, with native Spanish speakers strongly preferred.

Nice To Haves

A demonstrated interest in geopolitics and the Latin American region is highly desirable.
Experience working in communications, international development, fragile or conflict-affected environments, or digital information environments would be advantageous.

Responsibilities

Design qualitative, quantitative and mixed-methods research for campaign development, assessment and evaluation.
Develop research tools, assessment frameworks, logical frameworks and Theory of Change approaches.
Incorporate digital insight, social media data and open-source research where relevant.
Ensure methods are ethical, proportionate and appropriate to the operating context.
Support baseline, midline, endline and ongoing evaluation activity.
Clean, analyse and triangulate qualitative and quantitative data.
Assess campaign performance, audience response and communications effectiveness.
Produce rapid findings, client reporting and research outputs, including baseline, midline, endline and lessons-learned reports.
Translate findings into clear, practical recommendations for strategy and programme teams.
Use appropriate research, analysis and visualisation tools, including SPSS, R, Stata, Excel, Tableau and relevant specialist platforms.
Use LLMs and other AI-enabled tools responsibly while retaining human analytical judgement.
Review AI-assisted outputs for accuracy, bias, source quality, confidentiality and relevance.
Lead research components across design, fieldwork, analysis and reporting.
Manage research partners, suppliers and outsourced activity where required.
Supervise and support Analysts and Senior Analysts.
Quality assure research methods, evidence, analysis and outputs.
Contribute to research standards, templates and ways of working.
Work with programme, strategy, creative, analysis and monitoring colleagues to apply research findings.
Communicate findings clearly to UK and international stakeholders.
Respond to research and insight requests and contribute to continuous improvement across the team.

Benefits

Competitive salary ($90,000-$115,000)
12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave) - Applies to birth, adoption, and surrogacy
Up to 10 days’ paid fertility leave per year (5 per cycle)
2 days’ paid leave for new grandparents
$2,500 annual interest-free parental loan
$6,000 interest-free fertility treatment loan
Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
$0 employee-cost dental and vision
10 days’ health leave per year (mental and physical)
24/7 mental health support through Self Space
Wellhub subscription
401(k) match (3% after 3 months; 4% after 1 year)
Pre-tax commuter benefits
10 days’ paid military leave
Full pay for jury duty (state/city payments declined)
Uber/taxi home after 9:30pm
23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)
10 federal holidays, plus the day after Thanksgiving
Option to swap 2 federal holidays (excluding Thanksgiving and the day after)
Office closed between Christmas and New Year
10 days’ special emergency leave (including bereavement)
10 days’ volunteering leave (5 paid, 5 unpaid)
Half-day for blood donation
Work from anywhere for up to 2 weeks per year (subject to approval)
$300 annual cultural stimulation allowance (accrued monthly; available after 90 days)
Weekly Thursday happy hour
Mentorship and Buddy programmes