Inside Technical Sales - Solar Service
About The Position
Solar Alternatives is hiring an Inside Technical Sales representative to assist existing solar homeowners and businesses with service, upgrades, and system expansions. This is not a cold-calling role; customers already own solar and are seeking help. The representative diagnoses customer needs over the phone, prepares quotes for service work, battery additions, EV charger installations, panel upgrades, and technology swaps, and then hands projects off to the field team for execution. The role combines technical advising with sales. The role works with solar panels, battery backup systems, EV chargers, SPAN smart panels, and monitoring platforms. Training is provided, and curiosity about how these systems work is an asset. The position is based in Solar Alternatives’ Harahan, Louisiana office, where the employee will work with a small team with direct access to leadership. The company describes this as an opportunity to build a career in clean energy.
Requirements
- At least 1 year of experience in inside sales, customer service, or call center work.
- Comfort communicating with customers by phone and email throughout the day.
- Ability to learn technical product details and explain them in plain language.
- Organization skills to manage leads, follow-ups, and project data in a CRM.
- Persuasive but honest approach to sales.
- Reliable schedule and availability during business hours.
- Interest in solar, batteries, or clean energy technology; prior experience is not required.
Nice To Haves
- Outbound sales experience.
- Experience with solar, batteries, or clean energy technology.
Responsibilities
- Diagnose customers’ solar service and upgrade needs over the phone.
- Build quotes for service work, battery additions, EV charger installations, panel upgrades, and technology swaps.
- Hand off projects to the field team for execution.
- Communicate with customers by phone and email.
- Manage leads, follow-ups, and project data in the CRM.
- Explain technical product details to customers in plain language.
Benefits
- Competitive base salary plus uncapped commission.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Two weeks of paid leave and 7 paid holidays.
- Product and sales training from day one.
- Professional tools, including a CRM, VOIP phone system, and monitoring dashboards.
- Opportunity to grow into a career in clean energy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
