Inside Technical Sales - Solar Service
About The Position
Solar Alternatives is hiring an Inside Technical Sales representative to support existing solar homeowners and businesses that need service, upgrades, or system expansions. This is not cold calling; customers already own solar and are seeking help. The representative diagnoses customer needs over the phone, prepares quotes for service work and related installations, and hands projects off to the field team for execution. The role combines technical advising with sales. The representative works with solar panels and systems from Enphase, SolarEdge, and Tesla; battery backup systems from Tesla Powerwall, FranklinWH, EG4, and Generac; EV chargers; SPAN smart panels; and monitoring platforms. Training is provided. The position is based in Solar Alternatives’ Harahan, Louisiana office, with a small team and direct access to leadership. Compensation includes a base salary plus commission, and the company offers training and opportunities to grow a career in clean energy.
Requirements
- At least 1 year of experience in inside sales, customer service, or call center work.
- Comfort talking to customers by phone and email throughout the day.
- Ability to learn technical product details and explain them in plain language.
- Organization skills to manage leads, follow-ups, and project data in a CRM.
- Persuasive but honest approach to sales and customer relationships.
- Reliable schedule and availability during business hours.
- Interest in solar, batteries, or clean energy technology.
Nice To Haves
- Outbound sales experience.
- Experience with solar, batteries, or clean energy technology; such experience is a bonus but is not required.
Responsibilities
- Diagnose customers’ service, upgrade, and expansion needs over the phone.
- Prepare quotes for service work, battery additions, EV charger installations, panel upgrades, and technology swaps.
- Hand off quoted projects to the field team for execution.
- Communicate with customers by phone and email.
- Manage leads, follow-ups, and project data in the CRM.
- Learn technical product details and explain them in plain language.
Benefits
- Competitive base salary plus uncapped commission.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Two weeks of paid leave and 7 paid holidays.
- Product and sales training from day one.
- Professional tools, including a CRM, VOIP phone system, and monitoring dashboards.
- Opportunity to grow into a career in clean energy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
