Inside Sales Support

Atlas Disposal•Rancho Cordova, CA

4d•$25 - $25•Onsite

About The Position

In a fast-paced busy environment, services customers by providing product and service information; works with the sales team on new and existing customers; resolves product and service problems; supports all department/business needs.

Requirements

Ability to manage information quickly, accurately, able to multi-task and give clear direction using two-way radios.
Computer proficient in Word, Excel & email communications.
Good analytical skills and ability to route next days work while meeting customer needs and maximizing production.
Ability to work well under pressure, acts independently, prioritize and manage multiple projects in fast paced environment. Good organization and time management skills.
Good verbal/written English skills and effective interpersonal skills.
Completion of High School or Equivalent.
One year of administrative or sales related experience.
Possess the mobility to maneuver throughout the building
Use a keyboard and computer terminal, telephone and other office equipment
Able to lift up to 40 lbs.
Normal sitting and walking

Nice To Haves

Attention to detail and accuracy
Strong problem-solving abilities
Customer-focused mindset
Ability to prioritize multiple deadlines
Team-oriented with the ability to work independently

Responsibilities

Answer phone inquiries, direct calls, and provide basic company information
Project a knowledgeable, enthusiastic, positive, attitude that encourages customer confidence and reflects the professional image desired by Atlas Disposal
Inform customers on the services that we have to offer, such as types of bins, rates, and special service programs that are available
Generate credit and debit memos as necessary
Complete appropriate forms and data entry as required ensuring accurate billing of stops, starts and adjustments on customer accounts
Manage book of business for existing customers
Handle commercial, residential, and roll-off customer calls for new accounts, changes in service, billing questions, service cancellations, misses etc.
Handle all new businesses ranking $250 or less per month
Assist with ticket/data entry and recording of statistics and driver performance
Enter Daily Services Agreements and Daily Cash Receipts
Work with accounting and accounts payable to track expenses
Establish and maintain relationships with vendors to supply parts as needed
Create and reconcile repair orders and invoices in company database
Maintain truck files
Other responsibilities as assigned to support specific department/business needs.
Design and implement filing and reporting systems as related to position.
Flexibility and willingness to take on new tasks.