Inside Sales Support

9290 FCX Performance, Inc.•Appleton, WI

2d•Onsite

About The Position

FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inside Sales Support Representative with FCX Performance/Simone, you will establish and expand relationships with current customers and our sales team. You will have a direct impact on customer satisfaction, retention and sales results! In addition to competitive pay and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: A LASTING CAREER – Career paths are available in sales, management, and operations throughout the country. Professional development and training. Team oriented company culture where it’s called work for a reason but have fun in the process. Join a local team with company backing.

Requirements

Superior organizational skills.
Excellent verbal, written, and interpersonal communication skills with emphasis on superior customer service.
Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
Ability to see “big picture” within a growing organization while focusing on company expectations and continuously striving for improvement.
Strong proficiency with Microsoft Office, namely Excel, Word, & Outlook.
Strict adherence to Corporate rules, policies, and regulations.

Nice To Haves

Associate’s Degree strongly preferred.
Business field strongly desired.
Prior experience with industrial environments & situations strongly desired.
Proven ability to provide maximum operational efficiency.

Responsibilities

Assist the Inside Sales staff with any and all filing needs.
Maintain login information for customer’s online systems.
Track “in-transit” invoices.
Provide order assistance and expediting when necessary to assist Inside Sales staff.
Act as a backup for delivering parts quotes to customer inquiries.
Open & distribute mail as well as maintain the postage machine including adding funds.
Provide phone coverage as needed.
Maintain “Welcome” area for guests and customers including updating lobby sign in a timely and accurate manner, maintain company literature, and provide coffee and drinks as necessary.
Arrange for lunches for client meetings, in-house training sessions, and company BBQ’s