Inside Sales Support

Siddons-Martin Emergency Group • Orlando, FL

1d • Onsite

About The Position

The inside sales support role supports the fire sales team with certain internal pre-sale and post-sale tasks to ensure the efficient operation of the team.

Requirements

• High School Diploma or GED
• 4-year degree in Business, Finance, Engineering, Business/Administration preferred
• Experience or Knowledge of Data Processing or database management.
• Experience or Knowledge of fire apparatus and/or the fire apparatus manufacturing industry required.
• Intermediate to advanced Skills in Excel required.
• Excellent Business English and communication skills
• Self-motivated, with an aptitude for customer satisfaction
• Detail oriented, organized and a strong multi-tasker
• Ability to work well under pressure
• Effective Problem-Solving Skills
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• High level of competence with MS Office

Responsibilities

• Duplicate previously sold apparatus specifications for new opportunities.
• Provide and monitor data input in the company’s CRM tool.
• Create, maintain, and produce reports for the sales department.
• Create and maintain internal policies and procedures for fire sales division.
• Develop broad and detailed product training modules.
• Monitor the on-time payment of fire-sales orders.
• Assist with fire-sales specific onboarding and product training.
• Provide how-to assistance with all OEM specification software.
• Support sales team for urgent requests regarding the support of a customer.
• Attending customer meetings to support sales representatives.
• Provide support in developing and maintaining relationships with sales team.
• Ability to travel as needed to factories and shows - 10%.
• Assist with additional sales-related tasks as requested.

Benefits

• Medical (PPO & HDHP options)
• Company HSA match
• Dental
• Vision
• Short-Term Disability
• Accident and Hospital Indemnity Insurance
• Telehealth
• Voluntary Life Insurance
• Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment
• Basic Life & AD&D
• Critical Illness Insurance
• Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree