Inside Sales Support Representative

TEKsystems•Aurora, CO

4d•Onsite

About The Position

As an Inside Sales Representative, you will be the primary point of contact for customers within an assigned territory. You’ll support clients via phone and email with quotes, order processing, expediting, logistics coordination, warranties, and general account support. You will work closely with a dedicated Outside Sales Representative, acting as the internal sales and service partner for the territory. Our goal is for customers to rely on you as their go-to contact for day-to-day needs, while the Outside Sales Rep focuses on onsite visits, new business development, and meetings.

Requirements

1–5 years of experience in customer service, inside sales, or account support
Open to new grads with strong communication and organizational skills
Strong attention to detail and ability to process information quickly and accurately
Ability to anticipate follow-up needs and proactively provide solutions
Comfortable learning new systems, products, and customer accounts
Strong reliability, professionalism, and desire for long-term growth
Proven ability to manage multiple tasks and competing priorities
Positive attitude and willingness to engage in a collaborative, in-office culture

Nice To Haves

Experience in manufacturing, industrial distribution, or automotive environments
Previous experience working with SAP
Exposure to territory-based sales or distributor support models

Responsibilities

Serve as the primary customer contact via phone and email
Prepare and manage quotations, orders, credits, warranties, and returns
Expedite orders and coordinate logistics and delivery updates
Maintain accurate customer and order data in the CRM (SAP experience is a plus)
Proactively anticipate customer needs using product availability and customer footprint knowledge
Partner closely with an Outside Sales Representative to support territory growth
Prioritize and manage multiple requests simultaneously (calls, emails, order updates)