Inside Sales Supervisor

Toyota Tsusho America•Georgetown, KY

About The Position

The Inside Sales Supervisor will lead a small team while overseeing daily operations, staff development, and the implementation of standard operating procedures. The position ensures workflow accuracy and policy compliance while directly managing high-value orders and complex problem-solving. Ultimately, it serves as a key communication link between staff and management to maintain efficient business functions.

Requirements

  • High School Diploma or GED is required
  • 3- 5 years of MRO (Maintenance, Repair, and Operations) experiencece is preferred
  • Expereince supervising or leading a team is a plus

Responsibilities

  • Set clear sales goals, monitor performance, provide feedback to the sales team, and to meet goals
  • Understand customer needs and offer solutions and support
  • Improve internal processes by utilizing Salesforce for accurate data entry, improve efficiency, and sales reporting.
  • Assist in hiring, training, and onboarding new sales team members.
  • Manages daily team functions and checks for workflow errors and inconsistencies.
  • Identify areas for improvement in processes
  • Develops, implements and maintains standard operating procedures, practices and work instructions.
  • Researches and resolves order processing problems; may be personally responsible for receiving complex or high value orders, or orders from key customers or accounts.
  • Other duties may be assigned

Benefits

  • Competitive Salary with Bonus Opportunities
  • Paid Time Off
  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
  • Flexible Spending and Health Savings Accounts
  • 14 Paid Company Holidays
  • 401(k) with Company Contribution
  • Educational Tuition Reimbursement
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