Inside Sales Specialist

Hoffman & Hoffman Inc • Charlotte, NC

4d • Onsite

About The Position

The ideal Inside Sales Specialist for Hoffman Comfort Products (HCP) will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This individual must be comfortable in making dozens of calls per day while speaking to customers across multiple vertical markets and sales channels. The Inside Sales Specialist we are looking for is positive, professional, and eager to learn. We are a small, flexible team ready to meet the demands of a fast-paced work environment. We are all employee owners at Hoffman & Hoffman, so we want someone willing to go the extra mile to get things done. If you are ready for a challenge, let’s talk.

Requirements

• Excellent verbal and written communications skills.
• Strong phone presence with a customer-oriented approach.
• Proficient skill level and experience in Microsoft Word, PowerPoint, and Excel.
• Strong customer service skills.
• Must be well organized.
• Demonstrated ability to work proactively, collaboratively, and independently.
• Ability to effectively build relationships with customers and co-workers.

Nice To Haves

• Bachelor’s degree preferred, or 3-5 years of like experience.

Responsibilities

• Convert new sales opportunities through the inbound lead process and outbound cold calling.
• Expand existing sales opportunities into targeting key accounts.
• Renew key accounts through various account nurturing programs.
• Understand customer needs and requirements.
• Maintain and expand the database of prospects and the master mailing list.
• Coordinate inside sales effort with outside sales.
• Process orders and follow-up to ensure customer satisfaction.
• Coordinate HCP marketing efforts with the Hoffman & Hoffman Marketing Department and vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level