Inside Sales Specialist (Hybrid Work Schedule)

Parts Town•Fort Wayne, IN

4d•Hybrid

About The Position

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town is looking for passionate people with fresh ideas from different backgrounds. The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up. Parts Town has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. They are honored to be voted by their Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

Requirements

1-3 years of experience in an inside sales business development, customer development or account management role.
Experience using Excel & Microsoft Office
Passionate about building something new and solving problems.
Enjoy meeting new people and have the drive to build long-standing partnerships
Proactive and organized – taking initiative and following through are a must.
Resilient – see rejection as an exciting challenge.
Fantastic communication skills & proficient in English (verbal and written).

Nice To Haves

Genius-level knowledge of original equipment manufacturer parts

Responsibilities

Place a high volume of outbound calls (40+) to new and existing customers.
Identify, cultivate, and build new customer partnerships with customers understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
Build in-depth knowledge of food service and HVAC industry trends and customer needs.
Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
Partner with Customer Experience team members to develop and grow customer relationships.
Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).