d), DACH

Wabtec

2d•Hybrid

About The Position

This role is part of the EMEA Sales organization and involves collaborating with colleagues across Europe to develop customer relationships, identify growth opportunities, and deliver customer-focused solutions. The Inside Sales Specialist will engage daily with customers, supporting them throughout the sales journey and contributing to long-term business success. The position is responsible for developing and growing an assigned customer portfolio by building strong customer relationships and driving sales opportunities in close collaboration with Field Sales teams. Through a proactive, customer-centric approach, the role manages the entire sales cycle, identifies new business opportunities, and supports customers with tailored technical solutions. The ability to combine technical expertise with commercial awareness will contribute to business growth, customer satisfaction, and long-term success within the German market and the wider EMEA region.

Requirements

Solid technical background in Non-Destructive Testing (NDT) with strong knowledge of UT and ET technologies and their practical applications.
NDT Level 2 certification preferred or equivalent technical expertise.
Knowledge of Industrial Visual Endoscopy (RVI) is an advantage.
Strong understanding of technical products including ultrasonic testing equipment, flaw detectors, phased array systems, and visual inspection technologies.
3–5 years of experience in an industrial B2B environment, such as inspection, technical service, training, sales, or aftersales roles.
Ability to identify customer needs and transform technical requirements into business opportunities.
Experience working with CRM systems (e.g., Salesforce) and digital sales tools.
Proficiency in Microsoft Office 365.
Fluent German and English language skills; additional languages are a plus.
Strong communication, customer relationship, and stakeholder management skills.
Legal authorization to work in the European Union is required.

Nice To Haves

NDT Level 2 certification preferred or equivalent technical expertise.
Knowledge of Industrial Visual Endoscopy (RVI) is an advantage.
additional languages are a plus.

Responsibilities

Manage the complete sales cycle for your assigned customer portfolio, from initial contact through order confirmation.
Drive business growth through cross-selling, upselling, and proactive customer engagement.
Identify and develop new business opportunities through market research, prospecting activities, and targeted sales campaigns.
Promote and sell Technical Service Solutions tailored to customer needs and installed equipment.
Qualify inbound leads and ensure effective customer segmentation and opportunity management.
Maintain an accurate sales pipeline and customer records within the CRM system.
Deliver virtual customer presentations, demonstrations, and solution-focused discussions.
Develop innovative approaches to solve customer challenges and create value-added solutions.
Continuously expand your technical and commercial expertise through training and collaboration with Field Sales teams.
Participate in occasional travel within Europe for team meetings and business activities.