Inside Sales Specialist-Services

GE Vernova • La Prairie, QC

3d

About The Position

The Inside Sales Specialist supports the Power Transmission Services business by serving as a key interface between customers, sales teams, and internal technical and tendering functions. This role is responsible for managing customer inquiries, distributing quotations (including those prepared by the Tendering team and standardized template offers), facilitating the transition of orders to project management, and providing comprehensive order follow-up. The Inside Sales Specialist contributes to service sales growth through proactive communication, diligent follow-up on offers and orders, and active support for marketing initiatives. In doing so, they ensure a seamless and efficient sales and tendering process for power utilities, industrial customers, and clients within the energy sector. This is a structured sales support role that follows defined processes while offering the flexibility to prioritize tasks based on evolving customer needs and business conditions.

Requirements

• Bachelor’s degree in a related field with 0-2+ years of technical sales support or customer service experience OR 0-5+ years of direct experience supporting sales of technical industrial or manufactured products, or in customer service.
• Fluent in French and English.

Nice To Haves

• Strong organizational and time management skills with the ability to manage multiple priorities.
• Experience following structured processes and maintaining accurate documentation.
• Strong written and verbal communication skills.
• Experience using CRM (Salesforce preferred) tools to manage leads and opportunities.
• Familiarity with ERP systems (SAP preferred) for order tracking.
• Ability to work with cross-functional teams and multiple stakeholders.

Responsibilities

• Partner with Service Sales Representatives, Key Account Managers, and Channel Partners to support sales growth within assigned territories and accounts
• Serve as the primary point of contact for customer inquiries related to parts quotations and orders.
• Act as liaison between Outside Sales, customers, and internal Technical Product Support and Tendering teams to ensure a seamless sales process.
• Manage the full quotation lifecycle: Receive and qualify parts quotation requests, Create and track leads in CRM, Define customer requirements, Coordinate with tendering teams, Prepare and submit competitive quotations.
• Proactively follow up on open quotations to drive order closure and support the overall service winning strategy.
• Support marketing campaigns and sales initiatives within assigned territories.
• Maintain accurate CRM records and support customer account qualification processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level