Inside Sales Specialist

Statco Engineering & Fabricators • Stockton, MO

1d

About The Position

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. At Statco-DSI, a subsidiary of ProMach‘s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers. As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals. Do we have your attention? Keep reading. As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis!

Requirements

• High School Diploma or equivalent
• Three (3) years or more experience in a similar role
• Microsoft Office Suite experience required

Nice To Haves

• WebEx experience preferred
• ERP system experience preferred

Responsibilities

• Exceeding customer expectations through accuracy and expediency
• Provide a consistent customer experience through a thorough knowledge of processes and product lines
• Increase your knowledge through training, both vendor supplied and internal
• Oversee the entire order process, even cancellations
• Pro-actively reach out to customers to understand needs or concerns
• Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed
• Maintain clear documentation to ensure consistent customer attention

Benefits

• comprehensive medical/dental/vision programs
• life insurance
• disability insurance
• paid time off programs
• a retirement savings plan with a company match
• a wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED