Inside Sales & Revenue Development Specialist

Innovative Concepts in Entertainment Inc • Town of Clarence, NY

1d • Onsite

About The Position

Our company is an industry-leading, 40-year-old Buffalo, NY-area manufacturer seeking an Inside Sales and Revenue Development Specialist to join our growing sales organization. The role's mission is to build new B2C and B2B sales opportunities using various platforms like Apollo, Shopify, Klaviyo, Zendesk, and the company's developing analytics platform. This position will provide commercial intelligence and administrative support to the outside sales team, enabling them to focus more on client interactions. Initially, the specialist will support the sales organization and learn from experienced sales leaders, with the potential to eventually manage selected markets or accounts. Prior knowledge of the specified systems is not required, but a strong aptitude for learning and analyzing data from them is essential.

Requirements

• 2–5 years of experience in inside sales, sales development, e-commerce, CRM, or revenue operations.
• Strong research and analytical skills.
• Bachelor's degree (BA/BS) preferred.
• Proficiency with MS Office (Outlook, Excel, Word) required.
• Aptitude to learn and analyze data from systems like Apollo, Shopify, Klaviyo, Zendesk, and the company's analytics platform.
• Commercially curious and genuinely interested in developing into a salesperson.
• Comfortable with outbound prospecting and rejection.
• Highly capable with data, technology, and workflow tools.
• Able to recognize patterns and convert them into concrete sales actions.
• Organized enough to manage follow-up across multiple channels.
• Strong written and verbal communicator.
• Collaborative with experienced salespeople and marketing.
• Interested in both B2C e-commerce and B2B relationship selling.
• Willing to learn products deeply.

Nice To Haves

• Experience with Apollo, Shopify, Klaviyo, Zendesk, CRM systems, e-commerce, sales development, or analytics is valuable.
• Industry experience is helpful.

Responsibilities

• Proactively create home-game demand (B2C lead generation - 40%)
• Identify new operators, distributors, and locations (B2B prospecting - 20%)
• Convert purchasing patterns into sales opportunities (Shopify/parts intelligence - 10%)
• Identify the right audience and campaign opportunity (Klaviyo/marketing coordination - 10%)
• Qualify inquiries and coordinate customer issues (Home-game administration - 10%)
• Learn the business and support priority initiatives (Training and flexible sales support - 10%)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level