Inside Sales Specialist

Banner Engineering Career•Plymouth, MN

7d•Hybrid

About The Position

In this sales support role, you will work closely with the sales account managers, area sales managers and some direct Banner customers. Your primary responsibilities are to help supply services using all available internal resources. You will nurture customer interest in our solutions while tracking progress through a disciplined sales system. The position requires gaining a thorough understanding of Banner’s products and services along with our target customer base and competitive technologies.

Requirements

Bachelor’s degree in Engineering, Business or related field. Or experience related in a technical education institution and three years of industry related experience
Ability to communicate, present, and influence key stakeholders at all levels of an organization from factory control engineer up through the executive level
Ability to manage sales metrics, reporting, and forecasting
Excellent customer communication and the ability to quickly establish relationships
Highly motivated with an overarching desire to service the customer in all areas
Strong interpersonal skills
Strong technical skills in industrial automation or an applicable field
Excellent interpersonal communication abilities; including verbal and written
Experience using Microsoft Office Suite programs (including Word, Excel and PowerPoint) and the Internet.
Salesforce experience also preferred

Responsibilities

Build rapport/relationships with existing direct customers by being their principal point of contact at Banner headquarters
Act as the customer’s inside sales sponsor based on a specified account list
Create salesforce opportunities by prospecting for our external sales team by researching and identifying potential new accounts
Use sales research tools to uncover business insights and drive new opportunities
Work closely with the strategic account team for creating new project awareness as well as managing order expedites with the help of our operations team
Input bills of materials, suggest options (cross references) and support other activities related to that quotation process driven by the Banner sales employees
Receive and follow up on all customer requests, inquiries, and concerns
Visit client locations when appropriate in tandem with Banner sales team per the travel requirements for this role
Work closely with all departments-Credit, Accounts Receivable, Operations, Shipping, IT, Engineering, Sales, and Purchasing to ensure all customer’s needs are met
Manage order delivery, credit, and billing questions along with and aged receivables
Collect and input customer demand forecasts for direct and strategic accounts
Report on collective account performance related to sales revenue, on time delivery and customer satisfaction
Other duties as assigned