Inside Sales & Revenue Development Specialist

Innovative Concepts in Entertainment • Clarence, NY

20h • Onsite

About The Position

Our company is an industry-leading, 40-year-old Buffalo, NY-area manufacturer seeking an Inside Sales and Revenue Development Specialist to join our growing sales organization. The role's mission is to build new B2C and B2B sales opportunities using Apollo, Shopify, Klaviyo, Zendesk, and the company's developing analytics platform. This role will also provide commercial intelligence and administrative support, allowing the outside sales team to focus more on operators. Initially, this person will support the sales organization and learn from experienced sales leaders, with the eventual goal of assuming responsibility for selected markets or accounts. Prior knowledge of the specified systems is not required, but an aptitude for learning and analyzing data from them is essential.

Requirements

• 2–5 years of experience in inside sales, sales development, e-commerce, CRM, or revenue operations.
• Strong research and analytical skills.
• Proficiency with MS Office (Outlook, Excel, Word) required.
• Aptitude to learn to use and analyze data from Apollo, Shopify, Klaviyo, Zendesk, and the company's developing analytics platform.

Nice To Haves

• Experience with Apollo, Shopify, Klaviyo, Zendesk, CRM systems, e-commerce, sales development, or analytics is valuable.
• Industry experience is helpful.
• Curiosity, discipline, technological comfort, and sales potential matter more.
• Bachelor's degree (BA/BS) preferred.

Responsibilities

• Proactively create home-game demand (B2C lead generation)
• Identify new operators, distributors, and locations (B2B prospecting)
• Convert purchasing patterns into sales opportunities (Shopify/parts intelligence)
• Identify the right audience and campaign opportunity (Klaviyo/marketing coordination)
• Qualify inquiries and coordinate customer issues (Home-game administration)
• Learn the business and support priority initiatives (Training and flexible sales support)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level