Inside Sales Representative

Marmon Holdings, Inc. • Fort Worth, TX

23h

About The Position

M&M Manufacturing, part of Marmon Holdings, is hiring an Inside Sales Representative. The role supports external or internal customers with complex issues, answers non-routine questions that may require deviations from standardized procedures, and investigates, analyzes, and resolves complex customer billing, technical, and contract issues. It requires extensive knowledge of the company’s products and services and is typically performed under general direction. This position is intended for non-exempt incumbents; employees working in a call center environment should be matched to call center positions instead.

Requirements

• Extensive knowledge of the company's products and services.
• Typically more than 5 years of experience.
• Must be a non-exempt incumbent for matching to this position.

Responsibilities

• Support external or internal customers with complex issues.
• Answer non-routine questions that require deviation from standardized procedures.
• Investigate, analyze, and resolve complex customer billing, technical, and contract issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed