INSIDE SALES

Ingersoll Rand•Aurora, CO

9d•Onsite

About The Position

Cullum & Brown, an industrial equipment distributor and service company, is seeking an experienced Inside Sales Representative for its onsite location in Aurora, Colorado. The role focuses on industrial sales and service, customer experience, and standard work practices. The successful candidate will bring experience in direct-to-end-user sales, customer service, and problem-solving, and will help create value throughout the customer-buying journey. The representative handles inbound customer requests and sales of compressed air products, blower and vacuum products, and parts. The role also involves helping customers identify parts, preparing quotes, managing orders and delivery schedules, serving as the primary customer contact throughout the sales cycle, supporting peers, maintaining inventory and paperwork, and operating a forklift in the parts warehouse. The position is based onsite in Aurora, Colorado. Ingersoll Rand offers medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a 401(k) plan, paid time off, and an employee stock grant.

Requirements

At least 3 years of experience in sales and customer service.
High school diploma or GED.
At least 1 year of experience meeting or exceeding sales targets in a B2B environment, preferably in manufacturing.
Strong problem-solving skills and ability to work under pressure while delivering a noticeably better customer experience.
Proficiency in Microsoft Office computer applications; ability to navigate internal software programs after hire.

Nice To Haves

Bachelor’s degree.
Ability to work in-office and collaborate effectively with local and remote team members.
Proven experience with Salesforce CRM.
Forklift certification; certification can be provided after hire.

Responsibilities

Handle inbound customer requests to generate sales of compressed air products, blower and vacuum products, and parts.
Assist customers with parts identification and prepare quotes, ensuring quotes transition successfully to orders.
Manage orders to ensure delivery schedules are achieved.
Serve as a key customer contact and provide information throughout the sales cycle, from quote through delivery.
Mentor peers and share best practices with less experienced colleagues as needed.
Manage inventory to stocking levels and ensure the order process is complete and error-free.
Manage outside purchases and product transportation expenses effectively and efficiently.
Operate a forklift in the parts warehouse in compliance with requirements.
Maintain paperwork and purchase orders to respond to customer inquiries promptly and meet internal process requirements.