Inside Sales Representative - Building Materials / Lumberyard

Kirchner Building Centers•Mattoon, IL

8d•$16 - $18•Onsite

About The Position

We are a small, family-owned lumberyard dedicated to providing quality building materials, exceptional customer service, and a welcoming community atmosphere. We take pride in providing high-quality building materials, exceptional customer service, and honest relationships with our customers — from local contractors to DIY homeowners. Our team is like family, and we’re looking for someone who shares our commitment to hard work, integrity, and friendly service. The Inside Sales Representative will serve as a key point of contact for customers — helping them select materials, providing quotes, processing orders, and ensuring an exceptional experience from start to finish. This role combines product knowledge, communication skills, and attention to detail to support our customers and our sales team.

Requirements

Communication Skills
Integrity
Honesty
Problem Solving Skills
Team Player
Safety First Mentality
Pro-Active Outlook

Nice To Haves

Customer Service: 3 years (Preferred)
Building materials: 2 years (Preferred)
English (Preferred)
Driver's License (Preferred)

Responsibilities

Acknowledge customers when they walk in the store.
Accurately answering questions a customer may have about product.
Order product for customers if needed, and complete special-order paperwork for product.
Order/purchase stock items or special-order material.
Be familiar with both stock product and special-order product.
Must be able to figure material list and pricing on estimates per customer's request.
Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
Efficiently and professionally process computer sales and charges.
Assisting customers who require materials from the yard, when called upon.
Other duties as assigned by Department Head, Manager, and/or Ownership.