Store Manager - Building Materials / Lumberyard

Kirchner Building Centers•Mattoon, IL

12d•Onsite

About The Position

Kirchner Building Centers is a family owned and operated business serving East Central Illinois, Southern Indiana and Northern Kentucky. The company was founded in 1906 and continues to grow with each generation. We are looking for an experienced Store Manager to lead our team in Mattoon, Illinois. The Building Materials / Lumberyard Store Manager is responsible for overseeing the day-to-day operations of the store. This position ensures that the store operates in a smooth and efficient manner, maximizing store sales and profitability while minimizing expenses. The Store Manager must lead by example and be knowledgeable of the local market, customer base and competition. This is a full time, in-person position, located in Mattoon, IL.

Requirements

High school diploma or equivalent
Must have solid working knowledge of retail building materials, lumber, hardware products and building materials as well as additional operations and software systems associated with the industry.
Demonstrate excellent leadership and problem-solving skills along with the ability to manage with limited supervision.
Must have general business knowledge and mathematical skills to sufficiently understand and interpret store operations.
Ability to understand how to figure material list and pricing on estimates per customer requests
Excellent communication, time management and organizational skills.
Effectively lead, train and motivate a team.
Ability to effectively and professionally communicate with customers, vendors and team members.
Knowledge of safety regulations and procedures.
Ability to safely operate forklifts and other yard equipment.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

Streamline processes throughout the lumberyard to ensure customer satisfaction
Lead by example in providing exceptional customer service
Accurately figure material list and pricing on estimates/orders for customers
Coordinate schedules and materials needed for daily customer deliveries
Understanding of all aspects of lumberyard operations and ability to perform all functions at any time
Professionally and effectively handle customer complaints
Assist customers in the lumberyard for deliveries and/or pickups
Understanding of what impacts profit/loss within the lumberyard and drive sales to exceed budget
Approve timecards for hourly team members biweekly
Schedule and approve time off requests in a manner that coincides with business needs
Monitor employee hours and assist with timecard corrections as needed
Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected
Keep thorough documentation of any incidents in accordance with company policy
Manage inventory and maintain accurate records
Review weekly accounts receivable reports and conduct necessary communications on past due accounts
Encourage a team environment by providing an enjoyable environment with open door communication
Welcome suggestions from team members
Approach each day with enthusiasm and high energy to motivate the team
Supervise all team members at the lumberyard
Provide training and ensure certifications are valid and in place
Promote a culture of expanding job knowledge to continually educate and motivate the team
Conduct annual evaluations to highlight accomplishments, address areas for improvement and set goals for moving forward
Hold team members accountable for their designated responsibilities
Conduct reviews for new hires in the designated time frame
Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees
Adhere to all safety and health regulations set forth by OSHA and Kirchner Building Centers
Ensure equipment and buildings are always maintained and in safe working order
Maintain proper levels of inventory in the showroom and lumberyard
Order materials when necessary
Collaborate with Yard Foreman/Sales Teams to ensure proper quantities are available to fulfill upcoming customer orders
Expand knowledge of products and new materials available for customers
Maintain compliance and consistently promote company policies and procedures
Lead monthly store meetings with team members