Inside Sales Representative – Vespel® Aerospace

DuPont • Valley View, OH

23h • Hybrid

About The Position

DuPont is seeking an Inside Sales Representative to support our Vespel® aerospace business. This role partners with Key Account Managers (KAMs) while managing a portfolio of aerospace customers. You will serve as a key commercial contact, helping drive customer satisfaction, operational excellence, and business growth.

Requirements

• 2+ years of experience in inside sales, commercial operations, customer service, or account support within a B2B environment.
• Experience with RFQs, quotations, pricing, order management, and customer support.
• Familiarity with CRM and/or ERP systems (Salesforce, SAP, or similar).
• Strong communication, organization, and multitasking skills.
• Ability to collaborate across multiple functions and manage competing priorities.

Nice To Haves

• Account management experience with customer ownership responsibilities.
• Experience supporting aerospace, industrial, or technical products.
• Knowledge of pricing, quoting, and sales processes.
• Experience with opportunity management and pipeline tracking.
• Advanced Salesforce, SAP, CRM, or ERP proficiency.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field.

Responsibilities

• Serve as the primary contact for assigned aerospace customers.
• Respond to pricing, RFQ, delivery, documentation, and order inquiries.
• Build strong customer relationships through responsive, solutions-focused support.
• Identify and support opportunities for account growth.
• Partner with Key Account Managers to support key aerospace customers.
• Coordinate quotes, pricing requests, customer documentation, and follow-up actions.
• Help ensure timely execution of commercial activities.
• Manage RFQs, quotations, pricing approvals, and sales support activities.
• Maintain accurate customer, pricing, and opportunity data within CRM and ERP systems.
• Support pipeline visibility and account activity tracking.
• Work with Supply Chain, Quality, Engineering, Finance, and Customer Service teams to resolve customer issues.
• Support delivery escalations, expedite requests, and documentation requirements.
• Drive timely communication and issue resolution.
• Manage customer documentation, NDAs, and commercial forms.
• Support credit and account-related processes.
• Ensure compliance with DuPont policies and business processes.

Benefits

• Comprehensive pay and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level