Inside Sales Representative | Irving, TX

TTI, Inc. • Irving, TX

9h • Onsite

About The Position

The Inside Sales Representative sells TTI products and services through telephone, internet, email, and fax. The role works with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured against sales objectives, customer requirements, and high ethical standards.

The representative builds customer relationships, identifies customer needs, sells products and services, provides pricing and delivery quotes, and processes orders. The role also develops product knowledge, follows TTI’s Total Quality processes, grows the customer base through prospecting and cold calling, prepares sales forecasts and activity reports, and participates in sales calls with Field Sales Representatives. When designated as a quality representative, the role researches and resolves discrepancies and provides disposition for nonconforming products. Other related duties may be assigned.

The position is based in Irving, Texas. Relocation assistance is not offered. Candidates must be local or willing to relocate at their own expense. Visa sponsorship is unavailable, and candidates must be authorized to work in the United States. Because the position involves information or hardware subject to ITAR, the employee must meet ITAR’s definition of a U.S. Person.

Requirements

• High school diploma or GED required.
• Exceptional knowledge of company products and services.
• Persuasiveness, tenacity, and strong selling skills.
• Excellent verbal and written communication skills, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to organize, prioritize, and manage multiple tasks.
• Ability to calculate discounts, commissions, proportions, and percentages.
• Ability to write reports and correspondence professionally and proficiently.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to work with minimum supervision and make responsible decisions.
• Working knowledge of company policies, procedures, and computer systems.
• Typing speed of 40 words per minute.
• Basic knowledge of Microsoft Office applications, including Excel and Word.
• Must be a U.S. Person as defined by ITAR: a U.S. citizen, U.S. permanent resident, political asylee, or refugee.
• Must be authorized to work in the United States; visa sponsorship is not available.

Nice To Haves

• Bachelor’s degree with 1–3 years of sales experience preferred.
• Equivalent combinations of education, sales, and/or customer support experience that provide the required knowledge, skills, and abilities are considered.

Responsibilities

• Sell TTI products and services, including product lines, AIM programs, quality, and value-added services, by building relationships and tailoring the sales approach to customers’ needs.
• Provide price and delivery quotes within customer timelines, working with branch or corporate product managers and manufacturers to obtain competitive pricing.
• Process customer orders in the sales database for quote processing and delivery schedules, ensuring accuracy and timely handling.
• Build product knowledge using product literature and resources such as factory representatives, product managers, sales managers, and other sales representatives.
• Follow defined policies and procedures in the TTI Total Quality process to maintain an efficient sales cycle, reduce errors, and uphold quality.
• Grow the customer account base by compiling prospective customer leads and making cold calls.
• Prepare forecasts and account-territory activity reports, and provide management with information about sales, marketing techniques, new products, and market strategy.
• Attend sales calls with Field Sales Representatives to develop customer relationships and trust.
• When designated as a quality representative, research and resolve discrepant issues and provide appropriate disposition for nonconforming products.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k)/Roth plan with matching.
• Healthcare Savings Accounts.
• Educational assistance through tuition reimbursement.
• Ongoing training and opportunities to participate in professional and personal development programs.
• Philanthropic opportunities to give back to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED