Inside Sales Representative

HS BLOCKERCORP INC•Chico, CA
•$25 - $30

About The Position

Hydrobuilder.com sells growing supplies online, offering approximately 25,000 products. The company operates as both an e-commerce business and a customer service-oriented operation, emphasizing phone and personal interaction. They cater to a diverse customer base, from novice gardeners to large commercial growers, valuing knowledgeable staff who can assist with product selection and technical inquiries.

Requirements

  • 3+ years of sales experience, preferably in inside sales.
  • Proven track record of meeting sales targets.
  • Proficiency with CRM software.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Negotiation skills.
  • Strong attention to detail.
  • Ability to stay organized in a busy environment.
  • Ability to work independently and as part of a team.
  • Willingness to learn new tools and adapt to new processes.

Nice To Haves

  • Bachelor's degree in business, marketing, sales, or a related field.
  • Experience in the growing industry.

Responsibilities

  • Answer inbound calls and emails, converting inquiries into sales.
  • Conduct outbound calls to customers.
  • Develop in-depth product knowledge across the company's extensive inventory.
  • Create, send, and follow up on quotes, proposals, and contracts.
  • Manage Net30 customer accounts and ensure timely payments.
  • Review and verify tax exemption documents.
  • Provide exceptional customer service.
  • Gather customer feedback on desired products not currently stocked.
  • Maintain accurate records in the CRM system.
  • Collaborate with purchasing, fulfillment, and other teams to ensure order accuracy and timely delivery.
  • Submit weekly updates on sales performance, customer feedback, and market insights.
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