Inside Sales Representative
About The Position
The inside sales representative is responsible for working with customers to assess their needs. The inside sales representative solicits and obtains orders, understands and interprets customer requirements, provides product and technical information, and develops accounts. This role is part of a culture that values and promotes personal growth and development, with a commitment to growing employees and making their time with Merchants Metals an investment in their future. Merchants Metals is one of the largest manufacturers and distributors of fence systems in North America, with a 60-year legacy of providing quality fencing and accessories for industrial, commercial, and residential applications.
Requirements
- High School Diploma
- 3 - 5 years of relevant experience
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
Responsibilities
- Identifies revenue opportunities within customers' communities through excellent communication and networking.
- Prospects, qualifies, and generates sales within the company’s established trading partners.
- Ensures identification, planning, account qualification, and needs analysis at all prospect levels.
- Interacts with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Identifies and closes additional purchases of products and services by customers' communities.
- Responds to requests from customers for information and presents products based on customer needs.
- Engages in technical discussions with potential clients.
- Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructure.
- Provides excellent customer service.
Benefits
- Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family at a very low cost
- Company Paid Life Insurance and Short/Long-Term Disability Insurance
- Convenient 24/7 Doctor Visits through Live Health Online
- Legal Assistance via Legal Shield
- Employee Assistance Program and discounts.
- 401k Retirement Program with strong company match.
- Competitive wage
- Career advancement
- Paid PTO
- Holidays
- Training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
