Inside Sales - Power Division, Rhome, TX

Core Transformers•Rhome, TX
•Hybrid

About The Position

The Inside Sales Representative supports CORE Transformers’ Power Division and drives customer growth by developing existing accounts, partnering with the Outside Sales team, identifying new opportunities, and managing quotes from initial inquiry through purchase order close. The role serves as a first point of contact for customers and helps respond to inquiries received in person, by phone, email, or through the website, regardless of account ownership. Customer interactions should be fast, accurate, and personal. The position will initially be hybrid, balancing work from home with a temporary office space. After facility construction is complete, the role is expected to report daily on-site at CORE Transformers’ Rhome, Texas location. Success requires teamwork, strong customer communication, accurate documentation, and the ability to work in a fast-paced, high-volume quoting environment.

Requirements

  • Experience in the electrical industry is required.
  • Strong verbal and written communication skills.
  • Highly organized and detail-oriented, with a commitment to accurate documentation.
  • Comfort working in a fast-paced, high-volume quoting environment.
  • A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred but not required.
  • Previous sales experience is not required.
  • Proficiency with CRM/ERP systems and Microsoft Office.

Nice To Haves

  • Prior transformer industry experience.
  • One to two years of sales or business development experience, preferably in a B2B environment.
  • Experience in electrical, MRO, or similar parts-distribution industries.
  • NetSuite experience.
  • Relationship-building skills, a positive attitude, and a strong sense of ownership.
  • A team-first mindset and willingness to help wherever customers need support.
  • Confidence in offering the best answer, rather than simply the easiest one.

Responsibilities

  • Respond promptly to customer inquiries, gather requirements, check inventory, and quote suitable solutions.
  • Manage quotes from initial contact through purchase order close, following up consistently to advance opportunities.
  • Work with internal teams to develop workable solutions when standard products do not fit customer needs.
  • Book orders with complete and accurate documentation and hand them off to the appropriate team.
  • Maintain accurate customer, quote, and order records in CRM/ERP systems.
  • Communicate professionally and courteously with customers by phone, email, and in person, maintaining strong phone etiquette.
  • Build long-term customer relationships by understanding needs, meeting commitments, and earning trust.
  • Identify opportunities to grow sales with existing customers and uncover new business.
  • Keep customers informed and ensure communications are followed through.
  • Partner with Outside Sales to support accounts, share customer insights, and pursue opportunities.
  • Answer phones and assist walk-in, phone, email, and website inquiries regardless of account ownership.
  • Coordinate with Operations, Project Management, and Customer Service to help ensure orders are fulfilled accurately and on time.
  • Continuously develop product and industry knowledge and welcome feedback from peers and managers.
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