Inside Sales - Power Division, Rhome, TX

Core Transformers•Rhome, TX

3d•Hybrid

About The Position

The Inside Sales Representative supports the Power Division at CORE Transformers and drives customer growth. The role serves as a first point of contact for customers, grows sales with existing accounts, partners with the Outside Sales team, identifies new opportunities, and manages quotes from initial contact through purchase order close. The work emphasizes speed, accuracy, and building genuine customer relationships. Representatives also assist with customer inquiries regardless of account ownership, including inquiries by phone, email, in person, or through the company website. The role will initially be hybrid, balancing work from home with work in a temporary office space. After facility construction is completed, the representative is expected to work on-site daily at the Rhome, Texas location. The position supports a new division and works closely with Outside Sales, Operations, Project Management, and Customer Service to ensure customer needs and orders are handled accurately and on time. CORE Transformers, founded in 2021, supplies electrical transformers and describes its culture as a small-company environment in which everyone pitches in. CORE is an Equal Opportunity Employer and states that qualified applicants receive consideration without regard to protected characteristics under applicable law.

Requirements

Experience in the electrical industry is required.
Strong verbal and written communication skills.
Highly organized and detail-oriented, with a commitment to accurate documentation.
Comfort working in a fast-paced, high-volume quoting environment.
Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred but not required.
Previous sales experience is not required.

Nice To Haves

Prior transformer industry experience.
One to two years of sales or business development experience, preferably in a B2B environment.
Experience in electrical, MRO, or similar parts-distribution industries.
Relationship-building ability, a positive attitude, and a strong sense of ownership.
Team-first mindset and willingness to help wherever customers need support.
Confidence in offering the best answer rather than only the easiest one.
Proficiency with CRM/ERP systems and Microsoft Office; NetSuite experience is a plus.

Responsibilities

Respond promptly to customer inquiries, gather requirements, check inventory, and quote suitable solutions.
Own quotes from initial customer contact through purchase order close and follow up consistently to advance opportunities.
Develop workable solutions with internal teams when standard products do not meet customer needs.
Book orders with complete and accurate documentation and hand them off to the appropriate team.
Maintain accurate customer, quote, and order records in CRM/ERP systems.
Communicate professionally and courteously with customers by phone, email, and in person, maintaining strong phone etiquette.
Build long-term customer relationships by learning customer needs, fulfilling commitments, and earning trust.
Identify opportunities to grow sales with existing customers and uncover new business.
Keep customers informed and ensure communications are followed through.
Partner with Outside Sales to support accounts, share customer insight, and pursue opportunities.
Answer phones and assist walk-in, phone, email, and website inquiries regardless of account ownership.
Coordinate with Operations, Project Management, and Customer Service to ensure orders are fulfilled accurately and on time.
Continuously build product and industry knowledge and welcome feedback from peers and managers.