Inside Sales Representative

US LBM • Killeen, TX

2d

About The Position

Texas Building Supply, a division of USLBM, serves major Texas markets through five building material yards and one window distribution facility across Austin, Houston, Dallas–Fort Worth, and San Antonio. The Inside Sales Representative assists with sales to new and existing customers and provides product support to outside sales representatives. The role provides quotes and product dimension information in person and over the phone, and supports customer orders, pricing, deliveries, installations, and project coordination.

Requirements

• High school diploma or GED.
• 1–3 years of experience in the building materials industry with basic knowledge of products and applications.
• Ability to operate a computer, calculator, and cash register.
• Knowledge of building supplies, applications, related equipment, and/or the construction industry.
• Good interpersonal and customer relations skills.
• Excellent oral and written communication skills.
• Familiarity with inventory and inventory control.
• Ability to walk throughout yards, plants, and offices.

Nice To Haves

• 1–3 years of inside sales experience.

Responsibilities

• Respond to customer inquiries about product selection, order placement, prices and quotations, complaints, and delivery and installation scheduling.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work orders, credit returns, return authorizations, pick tickets, and service requests; and file paperwork.
• Coordinate purchases and deliveries of special products.
• Obtain information on pricing, specifications, uses, and availability.
• Manage project schedules by coordinating with outside sales, jobsites, and assigned customers.
• Maintain stock levels on the sales floor and in the stockroom.
• Research credits, returns, and late payments as needed.
• Check back orders and resolve outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing, and assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.
• Perform other duties as assigned.
• Comply with company policies and standards, adhere to the company's workplace safety commitment, and participate in and complete assigned training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED